Ratings based on 111 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
by A verified traveler
Posted 21 Apr 2024
It is a very beautiful old hacienda. The room was very beautiful. The only thing was we found what appeared to be dead water bugs in our room on the day we arrived and more the next morning. They have large gaps on the ground floor doors.We believe fumigation may have taken place before we stayed in the room. I told the receptionist the next morning about the bugs and she said they had turmites do to the old wood beams and they have that same issue every year. I believe she may have thought I was talking about those bugs.
by A verified traveler from Visalia
Posted 10 Jan 2024
by A verified traveler
Posted 14 Dec 2023 on Hotels
by A verified traveler
Posted 28 Oct 2023
Very clean, friendly staff, beautiful and well maintained property! Highly recommend!
by A verified traveler
Posted 9 Aug 2023
great view of volcano
by A verified traveler
Posted 3 Jul 2023
Amazing place! Beautiful and the food was delicious
by A verified traveler
Posted 22 Mar 2023 on Hotels
Comment from Hotel Management
16 May 2023 by Gerente de Hotel, Hotel Management
Agradezco su visita los espero pronto.Saludos
by A verified traveler
Posted 28 Dec 2022
A very special place to stay near Puebla
Comment from Hotel Management
9 Jan 2023 by Gerente del Hotel, Hotel Management
Gracias por elegirnos, espero regresen pronto.
by A verified traveler from Hesperia
Posted 4 Aug 2022
excellent hacienda very clean
Comment from Hotel Management
9 Aug 2022 by Gerente del Hotel, Hotel Management
Muchas gracias por visitarnos, los esperamos pronto para seguir creando nuevas experiencias.
