Ratings based on 876 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
Great staff, clean rooms, and walking distance to downtown.
Comment from Hotel Management
15 May 2024 by Recepción., Hotel Management
Dear Laura, Thank you for choosing to stay with us.We hope to see you again.
by A verified traveler
Posted 25 Apr 2024
Armando made our experience phenomenal he's a great asset to the Marriott family. My mom had hurt her knee and without hesitation helped her didn't have to be asked was very attentive. If it wasnt for Armando I'm not sure if our stay would have been as wonderful.
Comment from Hotel Management
8 May 2024 by Gerencia , Hotel Management
Estimado Huésped gracias por sus amables comentarios sin duda fue un gusto poder apoyarlos , envió sus comentarios a nuestro compañero . Reciba un afectuoso Saludo
by A verified traveler from laredo
Posted 14 Apr 2024
it was fine. a littlei outdated
Comment from Hotel Management
8 May 2024 by Gerencia , Hotel Management
Estimado HuéspedGracias por sus comentarios, lo esperamos en su próxima visita, Reciba un afectuoso Saludo.Saludos
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
14 May 2024 by Recepción., Hotel Management
Estimado Bruce reconocemos que su tiempo es valioso y apreciamos los comentarios que nos ha brindado. Espero que elija quedarse con nosotros nuevamente cuando sus viajes lo traigan de regreso a la zona. Saludos
by A verified traveler
Posted 21 Mar 2024
Close to mayor services and downtown
Comment from Hotel Management
25 Mar 2024 by Gerencia , Hotel Management
Estimado Sr. Francisco . gracias por su puntuación , lo esperamos en su próxima visita , reciba saludos
by A verified traveler from Naucalpan
Posted 25 Feb 2024
Agradable hotel, con lo necesario para un viaje corto
El desayuno de cortesía, conveniente
Muy limpio y el personal amable
Comment from Hotel Management
1 Mar 2024 by Gerencia , Hotel Management
Estimada Señorita Sylvia, gracias por sus comentarios nos complace saber que su estancia fue placentera , la esperamos en su próxima visita reciba saludos
by A verified traveler
Posted 5 Feb 2024
Very clean and close to the downtown area. We were able to walk just a couple of blocks to get to the downtown shops. Felt very safe walking around.
Comment from Hotel Management
6 Feb 2024 by Recepción, Hotel Management
Thank you Mr. Kc for your good comments, we look forward to seeing you soon
by A verified traveler
Posted 7 Jan 2024
Esta muy bien en general
Comment from Hotel Management
10 Jan 2024 by Recepción., Hotel Management
Sra. Claudia agradezco sus comentarios la esperamos de nuevo en nuestra propiedad, saludos.
by A verified traveler
Posted 27 Dec 2023
Property is OK, well located. Staff could be more attentive. Asked for towels and bottled water and it seemed I was requesting something out of the ordinary.
Comment from Hotel Management
29 Dec 2023 by Recepción., Hotel Management
Mrs. Alvarado sorry for this bad moment. We will take your comments into account to improve.Thanks you
by A verified traveler
You get what you pay for
Posted 17 Dec 2023 on HotelsIt is a cheap hotel, however that comes at a cost: it is very basic and it is quite noisy (you will hear everything that's happening in the hallways and on the floor above), plus staff could use some training to become far more client focused. That being said the beds are very comfortable and breakfast was nice. In my case I was more than willing to overcome the shortfalls in order to lower the price, so I have no complaints, but be sure to consider all aspects in light of your particular trip.
Comment from Hotel Management
18 Dec 2023 by Gerencia , Hotel Management
Estimado Huésped, gracias por sus comentarios los cuales nos ayudan a seguir mejorando, una disculpa por el ruido que se tuvo durante su estancia, nos apena mucho que su estancia fue interrumpida por ello , seguiremos trabajando para mejorar todos los puntos mencionados . Espero en su próxima visita nos elija nuevamente , Saludos
