Ratings based on 101 Verified Reviews

4.0 out of 5
53% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Deceptive Photos

Posted 23 Nov 2022 on Hotels
This is a very inexpensive room in a non-descript area. Value? Sure. But far, far from how it's visually depicted. Tiny room. Very cold at night. Understaffed, friendly but sloppy because you don't get the feeling they'd know decent if they saw it. If Hotels.com includes a lot of disappointing experiences like this, I'll think twice.
4 out of 5
by A verified traveler

Very good hotel

Posted 3 Apr 2020 on Hotels
Very friendly staff, good location always aiming to please.
Comment from Hotel Management
3 Apr 2020 by Lic. Raúl Espinosa, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted 7 Jan 2020
Comment from Hotel Management
7 Jan 2020 by Lic. Raúl Espinosa, Hotel Management
Gracias por calificarnos, los esperamos pronto aquí en su casa.
4 out of 5
by A verified traveler

maybe will back

Posted 27 Aug 2018 on Hotels
overall is regular basis !!!
Comment from Hotel Management
28 Aug 2018 by Lic. Raúl Espinosa, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Casa Shalom, Home away from Home.

Posted 9 Apr 2018 on Hotels
Casa Shalom is a great Boutique Hotel, the staff is friendly and helpful. Service is first rate. I requested a floor fan to cool my room down at night and one was provided immediately. Breakfast was served; there were a few options breakfast. I had a great night sleep, comfortable king size bed and at a very affordable price. Wi-fi was very good, I was able to stream netflix just as well as I do at home.
Comment from Hotel Management
10 Apr 2018 by Lic. Raul Espinosa de la Luz, Hotel Management
We appreciate your comments and rating. At Casa Shalom we work to satisfy every need of our clients, providing a friendly and familiar treatment, so that our guests feel at home. We were very happy to have you at Casa and we hope to see you soon again.
3 out of 5
by A verified traveler

Too expensive for little comfort

Posted 6 Sep 2017 on Hotels
It was difficult to find , the neighborhood Streets were so confusing it was not situated on a main street The place is comfortable but I think it was expensive not really worth the price Also it seems like the the place is still remodeling
5 out of 5
by A verified traveler

Posted 18 Apr 2024
Temática
4 out of 5
by A verified traveler

Posted 11 Apr 2024
BUENA ATENCION POR PARTE DEL PERSONAL, MUY ACCESIBLES.
Comment from Hotel Management
13 Apr 2024 by Geri, Hotel Management
Gracia por su comentario.Estamos para servirle.
3 out of 5
by A verified traveler

Posted 9 Apr 2024
El baño no tiene suficiente privacidad. Solo separa por una puerta de vidrio. Tambien una de las camas ya estaba dañada
Comment from Hotel Management
13 Apr 2024 by Geri, Hotel Management
Gracias por sus observaciones. Ya tomamos medidas y se han cambiado las camas.
4 out of 5
by A verified traveler

Posted 8 Apr 2024
Instalaciones viejas y descuidadas
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