Ratings based on 1,016 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
It is a good hotel, however a bit uncomfortable if you stay in the newer building, long way to walk to the elevators.
Comment from Hotel Management
5 Jun 2024 by AGRADECIMIENTO, Hotel Management
We appreciate your feedback and comments about your recent stay at this hotel.I reiterate the commitment we have to achieve your expectationThanks and best regards
by A verified traveler
Posted 21 May 2024
Es un hermoso lugar. Descuidado en el mantenimiento de la alberca y de la limpieza de las habitaciones y alfombras.
Comment from Hotel Management
22 May 2024 by AGRADECIMIENTO, Hotel Management
Agradecemos su tiempo y comentarios sobre su reciente estancia en este Hotel.Le reitero el compromiso de atenderle como se merece.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
5 Jun 2024 by AGRADECIMIENTO, Hotel Management
Agradecemos su tiempo y comentarios sobre su reciente estancia en este Hotel.Le reitero el compromiso de atenderle como se merece.
by A verified traveler
Posted 13 May 2024
The hotel was quiet and nice. There are two open malls nearby, but they have limited restaurants to choose from (only a handful but definitely better than nothing. The restaurant on the property is okay. There's not a lot of options. Coffee and cake are the highlights.
Comment from Hotel Management
14 May 2024 by AGRADECIMIENTO, Hotel Management
We appreciate your feedback and comments about your recent stay at this hotel.I reiterate the commitment we have to achieve your expectationThanks and best regards
by A verified traveler
Posted 6 May 2024
Cuartos en condición deplorable necesitan ser remodelados, las camas llenas de resortes saludos. No fue placentero dormir en esas camas. Las puertas de las regaderas nada limpias se nota que jamás han sido talladas y la Tina ni se diga, llena de residuos de jabón que la verdad no da confianza bañarse ahi
Comment from Hotel Management
10 May 2024 by AGRADECIMIENTO, Hotel Management
¡Agradecemos la oportunidad que nos brindó al hospedarse con nosotros!Nos preocupamos siempre por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios y le aseguro que daré seguimiento puntual a ellos.Reciba un cordial saludo y espero nos otorgue una nueva oportunidad de servirleGracias
by A verified traveler from Bonita
Posted 4 May 2024
Property is in a great location, the restaurant and the pool are very nice. Service at the restaurant took unusual long even though it wasn’t busy. On Sunday they have a breakfast buffet that was very good. The room was a let down. It looks recently renovated at the lowest possible cost. The AC didn’t work very well, it was either freezing or not cold enough
Comment from Hotel Management
10 May 2024 by AGRADECIMIENTO, Hotel Management
We appreciate your feedback and comments about your recent stay at this hotel.Thanks and best regards
by A verified traveler
Posted 28 Apr 2024
Lack of mirror in the bathroom
Comment from Hotel Management
30 Apr 2024 by AGRADECIMIENTO, Hotel Management
We appreciate your feedback and comments about your recent stay at this hotel.I reiterate the commitment we have to achieve your expectationsThanks and best regards
by A verified traveler
Posted 28 Apr 2024
Room was not ready we arrived 330
Comment from Hotel Management
30 Apr 2024 by AGRADECIMIENTO, Hotel Management
We appreciate your feedback and comments about your recent stay at this hotel.I reiterate the commitment we have to achieve your expectationsThanks and best regards
by A verified traveler
Posted 21 Apr 2024
The location is great, the check in was slow. They need to publish that they have an extra cost for the parking
Comment from Hotel Management
22 Apr 2024 by AGRADECIMIENTO, Hotel Management
We appreciate your feedback and comments about your recent stay at this hotel.I reiterate the commitment we have to achieve your expectationsThanks and best regards
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
10 May 2024 by AGRADECIMIENTO, Hotel Management
Agradecemos su preferencia, lealtad y tiempo para enviarnos su reseña sobre estancia con nosotros.Reciba un saludo y recuerde que, estamos para servirle siempre!
