Ratings based on 122 Verified Reviews

4.7 out of 5
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 May 2024
We stayed here for three nights while in Shanghai, it was a great experience. The hotel is close to many food options, and they had shuttles from and to Pudong airport. They also have a shuttle to Disney everyday as well.the rooms were clean, spacious, and quiet. Their workers 1,6, and 12 helped us clean and made our room neat. Their breakfast was very convenient and had a wide variety of selections and they can cater to many different people. Overall we loved our stay and would totally come back if we are back in Shanghai.
5 out of 5
by A verified traveler

Posted 9 May 2024
I booked the hotel for my parents. They said the shuttle to and from the airport is super convenient and staff at the front desk (no. 011 and 022) are very friendly. They prefer to stay there again for future travelling.
Comment from Hotel Management
11 May 2024 by 萍, Hotel Management
尊敬的宾客,非常感谢您对小溢的夸赞,小溢心里美美的呢,想着要让自己变得更好,才能够赢得您的夸赞,为此必须努力,前进的脚步。根本不能停,希望在小溢家能经常看到您对小溢的好评,我们会再接再厉不辜负您的好评。再次感谢您对的肯定,期待再次光临,祝旅途愉快!
5 out of 5
by A verified traveler

Posted 6 May 2024
Service is great , especially staff #3 and 9.
Comment from Hotel Management
8 May 2024 by ping, Hotel Management
尊敬的客人:您好, 感谢您给予溢喜小院关注以及您对我们的信任、肯定与支持。酒店一直秉承服务至上的理念为每一位入住客人提供贴心而细致的服务,力求为更多的客人提供尊贵不凡的入住体验,我们将会不断努力,努力为客人提供更完善、更人性化的服务。希望能一如既往的为您提供温馨、舒适的入住环境!祝您生活愉快!
5 out of 5
by A verified traveler

Posted 5 May 2024
Good.
Comment from Hotel Management
8 May 2024 by ping, Hotel Management
尊敬的客人:你好,感谢您百忙中为我们点评。能得到您的认可肯定,我们也十分的开心!期待您的再次入住,祝您生活愉快!
4 out of 5
by A verified traveler

Posted 3 May 2024
it was ok, we only had a problem that internet was not working during our stay
Comment from Hotel Management
8 May 2024 by ping, Hotel Management
感谢您的入住及点评
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Front desk is always very helpful.
Comment from Hotel Management
30 Apr 2024 by ping, Hotel Management
尊敬的客人:您好,感谢您选择溢喜小院!很高兴我们前台同事让您体验到了纯正的待客之道并且得到您的认可。希望您能再次选择我们!
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Stayed here prior to flying out of Pudong the next day. Arrived here quite late from the Shanghai Train Station which was a ¥171 by taxi. The hotel was bright and very modern. Every amenity was clean and tidy. Breakfast was robust and Chinese with selection of dishes.
Comment from Hotel Management
30 Apr 2024 by ping, Hotel Management
尊敬的顾客,感谢您的积极反馈,溢喜小院全体员工致力于为我们的客人提供满意的服务,让客人满意而归,在以后的工作中我们将继续秉持优质的服务理念,为我们的客人提供服务,期待您的下次入住,祝您生活愉快!
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Comment from Hotel Management
30 Apr 2024 by ping, Hotel Management
感谢您的入住,您的满意是我们最大的收获,我们会做到更好,让您更加满意,欢迎下次光临本酒店,祝您生活愉快!
5 out of 5
by A verified traveler

Posted 26 Apr 2024
It is a quiet place with several restaurants nearby. Easy to shop for fruits etc. The front desk is very friendly.
Comment from Hotel Management
26 Apr 2024 by ping, Hotel Management
尊敬的客人:您好,感谢您的点评!溢喜小院提倡“用心服务”,我们正在用心发现可以给您提供服务的机会,给您提供更满意、更舒适的休息环境!您的满意就是我们的追求!期待您的再次光临。
5 out of 5
by A verified traveler

Posted 25 Apr 2024
Shuttle bus available from and to the airport.
Comment from Hotel Management
26 Apr 2024 by ping, Hotel Management
尊敬的宾客:您好,非常感谢您选择入住我们酒店,也谢谢您的点评,您的支持是我们工作的动力,期待您的下次入住,祝您生活愉快!