Ratings based on 974 Verified Reviews
2.8 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Bed bugs , fleas , my body is allllll hurting from bed bugs bites I’m pregnant and waiting on my partner to come in to move to an apt so I’m staying here! And today was the end for me I ask the office for some towels and they told me that I have to wait till tomorrow to get it!!!!! How I am supposed to take a shower ???
by A verified traveler
Posted 3 Jun 2024
the property is dirty the propety is falling apart and its in the hood. you get what you pay for.
Comment from Hotel Management
4 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback about your recent stay. We apologize for any cleanliness issues you encountered and any maintenance concerns you observed. We take these matters seriously and will address them promptly. We strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your feedback and will use it to improve our services. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Jun 2024
Inexpensive bargain
Comment from Hotel Management
3 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review. We are delighted you found our hotel to be an excellent bargain and appreciate your positive rating. It's wonderful to know that our value for money met your expectations. We hope to welcome you back for another pleasant stay.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Jun 2024
I like the small building with parking next to the rooms.
Road noise can be loud until about midnight.
Towels are really clean and smell nice.
People in other rooms were quiet and considerate.
Weatherstripping around door needs replacement.
Ice machine was broken.
Comment from Hotel Management
3 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review. We are glad you appreciated our convenient parking, clean towels, and the considerate behavior of other guests. However, we apologize for the road noise, the need for weatherstripping replacement, and the broken ice machine. Your feedback is valuable and will help us improve our services.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Jun 2024
I was traveling with pets so I know that sometime pet rooms aren’t always the best. However, when I went into the first room, they assigned me. I gained at the smell of pet urine. I went to the front desk let them know and they gave me another room, this room did not have a pet odor smell, but it was not clean and the hotel and the rooms are very dingy and uncut. Walls were half painted baseboards were chewed, I’m guessing from pet stay. Would not recommend anyone!
Comment from Hotel Management
3 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We apologize for the unpleasant experience you had with the initial room and appreciate you bringing it to our attention so we could move you to another one. However, we regret that the second room's cleanliness and overall condition did not meet your expectations. We are committed to addressing these issues promptly.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any issues you encountered and we appreciate your input. We strive to continuously improve our services and will take your comments into consideration. We hope that you will give us another opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 30 May 2024
Probably one of the most disgusting hotels I’ve stayed at.
Comment from Hotel Management
31 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We apologize for falling short of your expectations. Your feedback is important, and we take it seriously. Please provide details of your experience so we can address any issues and improve our service. We strive to ensure all guests have a pleasant stay, and we regret that we did not meet this standard during your visit.Sincerely, Hotel Manager
by A verified traveler
Posted 26 May 2024
There was no soap
Comment from Hotel Management
27 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review on Expedia and for rating your stay with us. We're glad to know that you had a positive experience overall. We apologize for the oversight of not providing soap in your room. This is not our usual standard, and we will address this with our housekeeping team to ensure it doesn't happen again. We hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 25 May 2024
Don't judge a book by its cover. The outside looks nice, rooms are horrid. Dirty, hair in the tub, pee on the toilet seat, built up grime and dirt all over, unfinished old paint jobs, walls are disgusting, its a complete dive and not worth what they charge. Pay an extra $30 and go to a nicer hotel. I wouldn't stay here for free.
Comment from Hotel Management
27 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your candid feedback on Expedia. We sincerely apologize for the unacceptable condition of your room. Cleanliness and comfort are our top priorities, and we are deeply sorry we failed to meet your expectations. Your comments have been shared with our housekeeping and maintenance teams to address these issues immediately. We appreciate your feedback and hope you might consider giving us another chance to provide a much-improved experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 24 May 2024
Motel was nice as far as clean. Property could use a lot of help though.
Comment from Hotel Management
25 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We are pleased to hear that you found the motel clean and enjoyed your stay. Cleanliness is a top priority for us, and we are glad it met your expectations. We appreciate your comments regarding the property. We are continually working to make improvements and will take your suggestions into account.Sincerely, Hotel Manager
