Ratings based on 409 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Mar 2024
Great clean rooms and location
Comment from Hotel Management
26 Apr 2024 by Ken - Owner, Hotel Management
Thank-you for the stay. We look forward to your next visit to Ptown and Pilgrim House. Make OUR house YOUR home!Ken HorganOwner - Pilgrim House Ptown
by A verified traveler
Central Ptown
Posted 17 Feb 2024 on HotelsFantastic central location for walking about. Only needed to drive when wanted to sightsee otherwise all restaurants, coffee, etc were an easy walk.
by A verified traveler
Posted 5 Jan 2024
Beautiful place Wish I could afford in Season lol
by A verified traveler
Posted 3 Jan 2024
by A verified traveler
Posted 1 Jan 2024
The request was for a review on the check in process. To be honest, it was awkward. I stood in the entrance to the restaurant for several minutes before anyone even acknowledged me. The check in, parking and directions to our room were all unclear and rushed.
Comment from Hotel Management
4 Jan 2024 by KJS, Hotel Management
Thank you for taking the time to write your review, I will share this with the staff and use it as a learning tool and to better improve our Check-In process.Thank you for staying at Pilgrim House - Provincetown
by A verified traveler
Posted 1 Jan 2024
Comment from Hotel Management
6 Jan 2024 by Eddy, Hotel Management
Thank you for staying with us! Hope to see you back again.
by A verified traveler
Posted 30 Dec 2023
Comment from Hotel Management
2 Jan 2024 by Ken Horgan, Hotel Management
Thank you for the feedback
by A verified traveler
Posted 28 Dec 2023
So convenient and quaint! Will definitely be booking again.
Comment from Hotel Management
28 Dec 2023 by KJS, Hotel Management
Thank you for taking the time to leave a review, all of us at Pilgrim House are thrilled you had a great stay with us.
by A verified traveler
Posted 26 Dec 2023
I am sorry for qualifying as a terrible experience. Not because of the facilities, staff, services, quiet, and cleanliness. It was a rough experience due to some incidents in the room in front of mine during the night, that brought police intervention to break down that door. Probably this type of incident does not happen often at that place however, to be my first stay there it was very freak out for the rest of us who tried to stay calm in our rooms while law forces did their job.
Comment from Hotel Management
28 Dec 2023 by Ken Horgan, Hotel Management
Marly,The medical emergency that occurred on December 26th was a disturbing event for all of us. A registered guest had an episode causing them to lose consciousness and the amazing Provincetown Fire and Medical Rescue team did an amazing job responding to our property. The guest was transported for treatment and I am happy to report is doing well and has returned to their home. The commotion caused was unavoidable as we had to force entry into the guest room for our med rescue team. I can say, gratefully, that this type of incident has happened only twice since we purchased the property in 2017. I am so sorry that your experience was negatively affected but of course I understand. I would like to make it up to you by offering a complimentary stay with us in the future. I also send you a correspondence via email.Again, My sincerest apology. Ken Horgan Owner
by A verified traveler
Posted 10 Dec 2023
Comment from Hotel Management
28 Dec 2023 by Ken Horgan, Hotel Management
Thank you for your feedback. I would love to hear about how we could have improved your experience.
