Ratings based on 600 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Orlando

Posted 18 Jun 2024
The room we were given was great. The landscaping was lush and made it restful. The staff was helpful and attentive and my wife and I would both recommend staying here.
4 out of 5
by A verified traveler

Posted 16 Jun 2024
Nice spot
5 out of 5
by A verified traveler

Posted 14 Jun 2024
Excellent!
5 out of 5
by A verified traveler

Posted 13 Jun 2024
I've been to Ptown many, many times but had never stayed at the Crowne Pointe before. However, my plans to depart changed suddenly and I needed a quick reservation for two nights midweek. The Crowne Pointe had a room available so I decided to take that. Upon my arrival, Richard was extremely helpful with the check in and also with helping me get a fair amount of stuff up to my room. Dale, who used to make breakfast to order at the Brass Key, is now doing the same for Crowne Point. His omelets and other breakfast options are delicious. Chris was helpful and friendly throughout my stay. The entire experience felt like staying in a friend's home -- a friend with many options to delight his guests. My room was on a corner and had two windows plus one in the door and another in the bathroom. When the blinds were open, I had great views. When closed, the room was dark and I slept well. I've stayed at the Brass Key in the past. It's terrific but, to my surprise, I enjoyed my stay at Crowne Point every bit as much for significant discount vs. what I would have paid at the Brass Key. Highly recommended.
5 out of 5
by A verified traveler

Posted 12 Jun 2024
great place to stay for a getaway
3 out of 5
by A verified traveler

Posted 10 Jun 2024
It was just dark and musty. The pool was small. The Jacuzzi was small. Also always occupied. Cannot use it.
5 out of 5
by A verified traveler from North Providence

Posted 10 Jun 2024
I liked the room I rented, clean and relaxing. It had a deck off the bedroom and was bigger than I anticipated. The staff was friendly and helpful. The breakfast was a great set up and the communal outdoor lounge areas with pool and hot tub were decadently appealing. I hope to return, but it will have to be off season.
5 out of 5
by A verified traveler

Posted 9 Jun 2024
many amenities.
5 out of 5
by A verified traveler from Cambridge

Posted 7 Jun 2024
The Crowne Point is beautiful and well located. Even better the staff and management are friendly and helpful. We had a small plumbing problem and Vinton, the handyman was there to fix it within 2 minutes. It was fixed withing 5. Very impressive. Also, the free breakfasts and afternoon appetizers and wine are delicious.
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Absolutely loved Crowne Pointe! The location was perfect and the room was great. The staff is fantastic and couldn’t have been nicer for the two nights my boyfriend and I stayed there. The wine and cheese hour was a nice little perk, as was the delicious breakfast each morning. We’re already looking forward to our next stay there as we will definitely be back!