Ratings based on 178 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Wonderful. Everything closes at 10 though so be prepared
by A verified traveler
Posted 19 May 2024
Beautiful beaches
by A verified traveler
Posted 18 May 2024
by A verified traveler
Posted 11 May 2024
Awesome hotel! Amazing beach, excellent staff, excellent rooms and amenities, everything so clean and new
Comment from Hotel Management
14 May 2024 by The Ritz-Carlton, Turks & Caicos Team, Hotel Management
Dear Zeuxis, Thank you for the awesome review. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon!
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
14 May 2024 by The Ritz-Carlton, Turks & Caicos Team, Hotel Management
Dear Mr. Robert, Thank you for sharing your positive rating of our hotel. It is always wonderful to receive ratings such as yours where you, our guest, highly recommend our hotel. We aim to always exceed the expectations of our guest and we am happy that you felt that we accomplished this during your stay. We hope to have the opportunity of welcoming you back to the hotel in the future.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
14 May 2024 by The Ritz-Carlton, Turks & Caicos Team, Hotel Management
Dear Mrs. Nayyirah, Thank you for the awesome review. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
14 May 2024 by The Ritz-Carlton, Turks & Caicos Team, Hotel Management
Thank you for the awesome review. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon!
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
14 May 2024 by The Ritz-Carlton, Turks & Caicos Team, Hotel Management
Dear Ms. Kristin, Thank you for sharing your positive review about our hotel. It is always wonderful to see ratings such as yours where you, our guest, highly recommend our hotel. We aim to always exceed the expectations of our guest and I am happy that you felt that we accomplished this during your stay. We hope to have the opportunity of welcoming you back to the hotel in the future.
by A verified traveler
Posted 16 Apr 2024
Amazing time, beautiful property and service, centrally located and gorgeous beach. Would come again!
Comment from Hotel Management
17 Apr 2024 by The Ritz-Carlton, Turks & Caicos Team, Hotel Management
Dear Ms. Maya, Thank you for sharing your review and positive feedback about our hotel. It is always wonderful to read comments such as yours where you, our guests, highly recommend our hotel. We aim to always exceed the expectations of our guest and we are happy that you felt that we accomplished this during your stay. We hope to have the opportunity of welcoming you back to the hotel in the future.
by A verified traveler from FORT LEE
Posted 3 Apr 2024
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Comment from Hotel Management
17 Apr 2024 by The Ritz-Carlton, Turks & Caicos Team , Hotel Management
Dear Valued Guest, Thank you for taking the time to leave a rating of your recent stay. It is certainly disappointing.Please accept my sincere apologies for the fact that your stay did not live up to your expectations while at our resort. I can assure you that our leadership team are always available to assist all our guests as you are the main reason we are in business.We take your feedback very seriously and we hope to be able to speak with you personally. Kindly reach out to us directly so that we can understand your feedback and assist you immediately.
