Ratings based on 270 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Zion
Posted 2 Sep 2021
The hotel is now under control of a new owner and will likely be closed for several months. The room we had was phenomenal. You could tell they had given up on keeping it nice though. Not sure what's coming next.
by A verified traveler
Posted 24 Aug 2021
by A verified traveler
Posted 23 Aug 2021
The hotel staff was very delightful. The hotel gate was down before we were able to come back at night. The night bar only consist of chips and light snacks. There is no transportation to and from the airport but is between other sister hotels. The hotel was very secluded but nice! Food is delicious!
by A verified traveler
Posted 4 Aug 2021
So small and relaxing the staff are super sweet and go above and beyond to make sure every need is met.
Comment from Hotel Management
12 Aug 2021 by Kenia - Resort Operation Officer , Hotel Management
Dear Guest,
Thank you so much for your excellent review regarding our staff and Resort. Our daily goal is to make our guests happy, providing them high-quality service in their stay with us.
Thank you for staying with us and, we hope to have you one more time in our little paradise.
Kind regards,
Kenia Manzueta
by A verified traveler
Awesome. What a wonderful place. Outstanding food
Posted 25 Jul 2021 on HotelsComment from Hotel Management
25 Jul 2021 by Sincerely Latoya, Hotel Management
Dear Richard,
Thank you for being such a loyal guest. We hope your time with us has been a truly great experience and that you will take away with you many memorable moments.
We would also like to thank you for completing the Expedia hotel survey and allowing us to better our service.
Warm regards from beautiful by nature Turks & Caicos…..
by A verified traveler
Posted 22 Jul 2021
The property was beautiful. The room was spacious. Perfect for couples who long for quiet and relaxation. Ability to go to d
Comment from Hotel Management
23 Jul 2021 by Kenia - Resort Operations Officer , Hotel Management
Dear Guest,
Thank you for your feedback and for staying with us at Beach House Resort.
by A verified traveler
Posted 14 Jul 2021
I have been there 6 times. Unfortunately, this stay had issues with Air Conditioning in the room for my family members from the 1st day until the 4th which disrupted my 61st Birthday because they had to live out of suit case and did not know if they would have to go to another Hotel. One of the staff members also mentioned that since they booked with Expedia, and not directly with the Hotel they had no choice if the Air Conditioning was not fixed. After several attempts the Air Conditioner was fixed by the 4th day. My Husband and I also had leaking in our Bathroom 1 day due to another Air Conditioning issue. The “Beach House” has had great reviews from me over my past 5 times which I believe has helped their business. Being a loyal customer was not appreciated by the Hotels Office Manager. I would like to say, that the Staff continues to be "Outstanding" and the food is always good.
Comment from Hotel Management
15 Jul 2021 by Kenia - Resort Operations Officer , Hotel Management
Dear Guest,
Thank you so much for taking the time to let us know about your recent experience with us at Beach House. Please, accept our sincere apologies for our shortcomings with the air conditioning. Your recurring choice of our Resort is very significant for us. Therefore, we would like another opportunity to make it up to you and make your experience unforgettable with our improved services.
by A verified traveler
Posted 2 Jul 2021
Love the quiet, beautiful setting of this place. If you are looking for a party atmosphere, this isn't for you. This is for people who truly love immersing themselves in nature. The beach is amazing...
Comment from Hotel Management
5 Jul 2021 by Kenia - Resort Operations Officer , Hotel Management
Dear Guest,
Yes, our little heaven is a very relaxing place where you can come and enjoy the tranquility. However, there are places on the island where you can have drinks and music at the same time. Thank you for rating us and for staying in our Beach House Resort.
by A verified traveler
Posted 28 Jun 2021
Comment from Hotel Management
10 Jul 2021 by Kenia - Resort Oerations Officer , Hotel Management
Dear Guest,
Thank you for your feedback and for staying with us at Beach House Resort.
by A verified traveler
Posted 23 Jun 2021
The staff at this place made our experience. Everyone was super pleasant and accommodating. The service here exceeded my expectations
Comment from Hotel Management
23 Jun 2021 by Kenia - Resort Operations Officer , Hotel Management
Dear Guest,
We are glad to know we exceeded your expectations. Thank you for choosing our little paradise Beach House Resort.
