Ratings based on 980 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mashpee
Posted 1 May 2024
This is our go-to property when we go to a show at the PPAC. The theater is literally down the street. It’s a beautiful hotel with an excellent gym.
by A verified traveler
Posted 28 Apr 2024
Beds were comfy and clean. Furniture was clean but dated. We were there for 2 nights, we left the room at 11:15 the first morning, but housekeeping did not stop by to replenish the coffee supplies.
by A verified traveler from Mashpee
Posted 25 Apr 2024
This beautiful hotel is minutes away from the PPAC which makes it the perfect place to stay if you’re going to a show. Walk out the door, take a right, and you’ll see the theater!
by A verified traveler
Posted 23 Apr 2024
great
Comment from Hotel Management
25 Apr 2024 by HP, Hotel Management
We're glad you enjoyed your stay!
by A verified traveler
Posted 20 Apr 2024
No VIP access, and charged me extra after check out. The hotel was not clean and it is old. Hair all over the place in the room. The towels were dirty.
Comment from Hotel Management
25 Apr 2024 by HP, Hotel Management
We're sorry you didn't enjoy your stay. Unfortunately, there isn't a VIP option available here at this Hotel. If you'd like suggestions about which hotels do, don't hesitate to reach out to us and we can give you some! In addition, we're working with housekeeping to get the hair and towel situation handled
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
25 Apr 2024 by HP, Hotel Management
We're glad you enjoyed your stay!
by A verified traveler
Posted 18 Apr 2024
I liked the walk in shower but the bathroom was very cold.
There was limited dinning available. Too many add on charges not listed in advance. A $20 per day add on for water, coffee and small boxes of cereal. No one to take your luggage to your room. Parking at $40 per day was four blocks away so the car valet had to walk to get the car.
Comment from Hotel Management
25 Apr 2024 by HP, Hotel Management
We're sorry you didn't enjoy your stay. Please give the hotel a call to discuss more if you'd like
by A verified traveler
Posted 13 Apr 2024
Great staff give everybody a livable wage! The welcome desk was awesome and the valet parking was great! Treat your employees good because they do a great job and are very friendly!
Comment from Hotel Management
25 Apr 2024 by HP, Hotel Management
We're glad you enjoyed your stay!
by A verified traveler
Posted 11 Apr 2024
Staff was incredibly nice. Room was big, clean and quiet.
Comment from Hotel Management
25 Apr 2024 by HP, Hotel Management
We're glad you enjoyed your stay!
by A verified traveler from Groton
Posted 11 Apr 2024
All the staff was courteous and atten
Comment from Hotel Management
25 Apr 2024 by HP, Hotel Management
We're glad you enjoyed your stay!
