Ratings based on 429 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Nice staff, beautiful place. Over all very happy with everything except there was no air conditioning in on of our two bedrooms and that room was boiling at night
by A verified traveler
Posted 21 May 2024
Beautiful property. Really friendly and helpful staff. Everything clean and neat.
by A verified traveler
Posted 14 May 2024
Wonderful hotel but water pressure in both bathrooms was terrible. View was outstanding!
Comment from Hotel Management
20 May 2024 by Hanalei Bay Resort, Hotel Management
Thank you for choosing Hanalei Bay Resort as your Kauai Destination. We appreciate your feedback. Should your travels bring you back to the island we hope you will think of us again!
by A verified traveler
Posted 13 Apr 2024
We love the place, been there before and never had any issues, but we miss the swim up bar.
Comment from Hotel Management
22 Apr 2024 by Hanalei Bay Resort, Hotel Management
Thank you for choosing Hanalei Bay Resort as your Kauai destination. Should your travels bring you back to the island we hope you will think of us again!
by A verified traveler
Posted 30 Mar 2024
Loved our stay, we had gorgeous mountain view on first floor. Pool and hot tub were very nice. We loved the happy talk restaurant and the pizza place. Also enjoyed the sunset view from the restaurants. Our bed was very comfortable, only thing negative about our room is the dishwasher didn't work very good but other than that it was amazing. I would definitely go back
Comment from Hotel Management
22 Apr 2024 by Hanalei Bay Resort, Hotel Management
Thank you for choosing Hanalei Bay Resort as your Kauai destination and appreciate your feedback. Should your travels bring you back to the island we hope you will think of us again!
by A verified traveler
Posted 11 Mar 2024
The staff was super helpful and friendly.
I do not think any property should change extra for parking. It should be included in the price.
Comment from Hotel Management
22 Apr 2024 by Hanalei Bay Resort, Hotel Management
Thank you for choosing Hanalei Bay Resort as your Kauai destination and will definitely take your feedback into consideration. Should your travels bring you back to the island we hope you will think of us again!
by A verified traveler from Adolphus
Posted 10 Mar 2024
Entire staff was so nice and helpful! Grounds were very nice. Thank you I will return
Comment from Hotel Management
22 Apr 2024 by Hanalei Bay Resort, Hotel Management
Thank you for choosing Hanalei Bay Resort as your Kauai destination. Should your travels bring you back to the island we hope you will think of us again!
by A verified traveler
Posted 24 Jan 2024
Enjoyed the views, hot tub, spacious clean room and nice walk to the beach.
by A verified traveler
Posted 13 Jan 2024
by A verified traveler
Posted 27 Nov 2023
Our Unit was so OLD, the carpet was paper thin, the front door had a 1 inch gap...had to keep it covered so mosquitos wouldn't come in when we were inside and when we left. The kitchen was appropriated very well...all the necessities. The front desk was fine, the food at the restaurant was week.
