Ratings based on 534 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Not clean, not impressed. Won’t be going back to the Highliner.
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 20 May 2024
The room was dirty sweets had hair on it and a towel waa dirty.
Front desk had nice people
by A verified traveler
Posted 19 May 2024
Had a clogged toilet and told them during the day, they said they'll send someone while we were out for the day, came back and nothing was done, asked the night shift worker and she said she can't do anything about it, couldn't move to a different room, and couldn't get access to housekeeping so we were without a toilet for the night.
by A verified traveler
Posted 16 May 2024
This property looks run down on the outside. The lobby and rooms have had an update. New laminate floors, updated vanity in the bathroom, however the extra blankets had stains on them and the patio door had trouble locking.
by A verified traveler
Posted 14 May 2024
by A verified traveler from Thornhill
Posted 13 May 2024
Front desk staff were amazing extremely helpful and kind! There was a lady whom was working most mornings her customer service and kindness was beyond amazing and greatly appreciated!
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 7 May 2024
by A verified traveler
Posted 2 May 2024
Great hotel
