Ratings based on 1,058 Verified Reviews

3.6 out of 5
3.6 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 15 Jun 2024
Lots of homeless people around. Property is old. Took at least 5 minutes to get hot water to the bathroom sink and shower. Noisy in the hallway at night.
Comment from Hotel Management
16 Jun 2024 by Guest Services, Hotel Management
We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We're committed to improving our services and will address these issues promptly to ensure a more comfortable experience for our guests. Thank you for bringing these matters to our attention.
5 out of 5
by A verified traveler

Posted 13 Jun 2024
convenient to the need
Comment from Hotel Management
15 Jun 2024 by Guest Services , Hotel Management
Extremely grateful for your positive feedback, Jonathan, and thank you so much for your kind words :) Hope to see you soon....
3 out of 5
by A verified traveler

Posted 13 Jun 2024
This hotel needs a facelift. It was not clean. Parking is terrible and the breakfast was not what I would consider breakfast. It was a convenient place to stay on our way through Prince George.
Comment from Hotel Management
15 Jun 2024 by Guest Services , Hotel Management
Dear Guest, Sincere apologies for not providing the best service during your stay with us, Hope you will give us another chance and we get to serve you better.
5 out of 5
by A verified traveler

Posted 12 Jun 2024
Very nice and easy to get to. Staff are very kind
Comment from Hotel Management
13 Jun 2024 by Guest Services, Hotel Management
Extremely grateful for your positive feedback, Sarah, and thank you so much for your kind words :) Hope to see you soon....
5 out of 5
by A verified traveler

Posted 12 Jun 2024
Good place to stay
Comment from Hotel Management
13 Jun 2024 by Guest Services , Hotel Management
Extremely grateful for your positive feedback, Conor and thank you so much for your kind words :) Hope to see you soon....
2 out of 5
by A verified traveler

Posted 12 Jun 2024
Front desk staff not very helpful. Property is out dated and worn down
Comment from Hotel Management
13 Jun 2024 by Guest Services , Hotel Management
Dear Guest, Sincere apologies for not providing the best service during your stay with us, Hope you will give us another chance and we get to serve you better.
5 out of 5
by A verified traveler

Posted 10 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Guest Services , Hotel Management
Extremely grateful for your positive feedback, Nathan :) Hope to see you soon....
5 out of 5
by A verified traveler

Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Guest Services , Hotel Management
Extremely grateful for your positive feedback, Wandyer :) Hope to see you soon....
3 out of 5
by A verified traveler

Posted 9 Jun 2024
The parking was very limited.
Comment from Hotel Management
10 Jun 2024 by Guest Services, Hotel Management
We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We're committed to improving our services and will address these issues promptly to ensure a more comfortable experience for our guests. Thank you for bringing these matters to our attention.
4 out of 5
by A verified traveler from Invermere

Posted 9 Jun 2024
No plugs for charging iPhones or computer. No USB ports. Not recommended if you need to keep your equipment charged. Needs upgrading to 2024 computer needs.
Comment from Hotel Management
9 Jun 2024 by Guest Services, Hotel Management
We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We're committed to improving our services and will address these issues promptly to ensure a more comfortable experience for our guests. Thank you for bringing these matters to our attention.