Ratings based on 1,022 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Friendly staff...queit and clean.
by A verified traveler
Posted 21 May 2024
Staff very pleasant and accommodating
Comment from Hotel Management
21 May 2024 by Guest Services , Hotel Management
Extremely grateful for your positive feedback, Helen and thank you so much for your kind words :) Hope to see you soon again....
by A verified traveler
Posted 21 May 2024
Room was nice but one lamp didn't work. When I mentioned I left dirty towels in the hall and asked fir them to be replaced; they were taken but notineof what I put out was given back. Otherwise it was alright for the most part
Comment from Hotel Management
21 May 2024 by Guest Services , Hotel Management
Hi Crystal, sincere apologies for not providing the best service during your stay with us. I hope you will give us another chance and we get to serve you better.
by A verified traveler from Anchorage
Posted 20 May 2024
The front staff was incredibly nice. Room very, very clean. Spacious. Parking was pretty limited, but ended up working okay. The area surrounding the hotel was pretty bleak (empty but that was probably bc it was a Sunday evening) as there were people sheltering in entryways of nearby properites and there was a couple walking nearby yelling at eachother while hauling their goods around. Did not feel unsafe though. Inside the hotel felt secure.
Comment from Hotel Management
20 May 2024 by Guest Services, Hotel Management
Thank you for your kind words! We're thrilled to hear you enjoyed your stay with us. Your positive feedback is truly appreciated, and we look forward to welcoming you back soon! Thank you so much :)
by A verified traveler
Posted 17 May 2024
My room was ready when I arrived. Wonderful, relaxing stay after a long day on a bus. Perfect!
Comment from Hotel Management
21 May 2024 by Guest Services , Hotel Management
Extremely grateful for your positive feedback, Laural and thank you so much for your kind words :) Hope to see you soon again....
by A verified traveler
Posted 17 May 2024
Very Dirty , like unknown white stains all over the floor,wall,chairs,ect. Dirty towels, dirty bathtub. Front counter attendant was very friendly and helpful. Also the area around it is sketchy, outside residents will steal anything that is not bolted down so if you have a trailer or pickup truck dont leave anything in the box.
Comment from Hotel Management
18 May 2024 by Guest Services , Hotel Management
Dear Guest, Sincere apologies for not providing the best service during your stay with us, Hope you will give us another chance and we get to serve you better.
by A verified traveler
Posted 16 May 2024
It was a good stay until I got bed bug bites from the bed
Comment from Hotel Management
19 May 2024 by Guest Services, Hotel Management
We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We're committed to improving our services and will address these issues promptly to ensure a more comfortable experience for our guests. Thank you for bringing these matters to our attention
by A verified traveler
Posted 14 May 2024
TV didn’t work without tech help. Also microwaved didn’t work properly
Comment from Hotel Management
18 May 2024 by Guest Services , Hotel Management
Dear Guest, Sincere apologies for not providing the best service during your stay with us, Hope you will give us another chance and we get to serve you better.
by A verified traveler
Posted 14 May 2024
The staff seemed friendly enough. Room cleanliness was suspect as dirty towels from the last occupant were left in my room. Parking was scarce. Homeless people in the area.
Comment from Hotel Management
18 May 2024 by Guest Services , Hotel Management
Dear Guest, Sincere apologies for not providing the best service during your stay with us, Hope you will give us another chance and we get to serve you better.
by A verified traveler from Edmonton
Posted 14 May 2024
Low cost means noisy, unkept, and lousy. Mold all around the tub, not sure the last time the room was actually vacuumed properly.
Comment from Hotel Management
18 May 2024 by Guest Services , Hotel Management
Dear Guest, Sincere apologies for not providing the best service during your stay with us, Hope you will give us another chance and we get to serve you better.
