Ratings based on 587 Verified Reviews

3.7 out of 5
79% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 Jun 2024
Smelled like old dirtty pop carpet was stained paint was cracked and chilling of the ceilings
5 out of 5
by A verified traveler

Posted 17 Jun 2024
The potholes are horrible that we had to navigate to get to the parking lot!!
1 out of 5
by A verified traveler

Posted 17 Jun 2024
Run down. Will not stay here again
1 out of 5
by A verified traveler

Posted 16 Jun 2024
After checking in I waited over an hour for a bath tub plug. Eventually I was told to switch rooms and they were upgrading me for free to a jacuzzi suite……..in which the jacuzzi tub did not work. Entire hotel is dingy, drains did not drain nicely, carpets were dirty in both rooms I was in, and upon checking in at about 6pm there was at least 8 large black bags of garbage sitting in the hall of the 3rd floor. Parking lot to get into this dirty hotel was beyond ready to damage one’s vehicle with huge pothole. Hotel online portrays to be a new hotel which it is far from! Would not recommend not even for a reduced room rate! Would love to see a refund honestly.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2024
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Great staff, all shifts and all colleagues. Taw went above and beyond to assist during our stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jun 2024
5 out of 5
by A verified traveler

Posted 12 Jun 2024
Hot tub was not operating
5 out of 5
by A verified traveler

Posted 12 Jun 2024
Good location, good price, free continental breakfast.
3 out of 5
by A verified traveler

Posted 10 Jun 2024
Hot tub not working and construction, hard to access