Ratings based on 986 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Staff, room and location was perfect!
Comment from Hotel Management
26 May 2024 by Theresa, Hotel Management
Heather, thank you for having stayed with us and taking the time to rate your experience. We hope to see you again in the future.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by Theresa, Hotel Management
Lauren, thank you for staying with us and taking the time to rate your experience. We hope to see you again soon.
by A verified traveler
Posted 20 May 2024
A good hotel with good breakfast.
Comment from Hotel Management
20 May 2024 by theresa, Hotel Management
Thank you Kan for staying with us and we are glad to know you enjoyed the breakfast. We hope to see you again soon.l
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Theresa, Hotel Management
Stephanie, Thank you for having stayed with us and taking the time to rate your experience. We hope to see you again in the future
by A verified traveler
Posted 30 Apr 2024
Excellent staff on front desk!
Comment from Hotel Management
13 May 2024 by Theresa, Hotel Management
Gary, thank you for having stayed with us and sharing about your experience. We hope to see you again soon.
by A verified traveler
Posted 29 Apr 2024
Great hotel with huge rooms. Breakfast was a nice selection. Didn’t use the pool but was happy it was an option. Great walking distance to town. Friendly staff even during a super busy bike race weekend. They were prepared for the onslaught of bikers and handled it like the pros they are!
Comment from Hotel Management
29 Apr 2024 by theresa, Hotel Management
Johnny, thank you for staying with us and taking the time to share your experience. We are glad to hear you enjoyed the property and location. We hope your travels will bring you back again.
by A verified traveler
Posted 20 Apr 2024
We checked in late and Barbie was so friendly and helpful!!
Comment from Hotel Management
21 Apr 2024 by theresa, Hotel Management
Henry, thank you for having stayed with us and thank you for recognizing Barbie, she is an amazing and an asset to our team. We hope to see you again.
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
13 May 2024 by Theresa, Hotel Management
Patricia, thank you for having stayed with us and taking the time to rate your experience. We hope to see you again soon.
by A verified traveler
Posted 7 Apr 2024
The desk staff was friendly and accommodating. Unfortunately the housekeeping staff needs guidance and oversight.
We arrived the hall smelled of skunk. Inside we found the kitchenette sink clogged and gross. We were going to call the front desk, but the phone was so filthy we went down in person.
The ice bucket had grime on it. Sheets dirty, lamp dark with dust and dirt and the shower rod looked like it had never been cleaned. ]
We checked out one-day early because we couldn't stand it. The front desk clerk had the assistant manager, Theresa call me. Theresa authorized a refund through Expedia.
Comment from Hotel Management
8 Apr 2024 by theresa, Hotel Management
Sheri, my sincerest apologies again for the cleanliness issues you experienced. I did speak with the housekeeping dept to ensure a cleaner room.Thank you for your feedback.
by A verified traveler
Posted 6 Apr 2024
Theresa really helped make our stay - helpful, nice, and hard working. All staff were great.
Comment from Hotel Management
6 Apr 2024 by theresa, Hotel Management
Lorenz, thank you for staying with us and taking the time to share about your experience. I am glad I was able to enhance your experience. We hope to see you again in the future.
