Ratings based on 964 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hercules
Posted 16 May 2024
Over all, our stay with Amari was great. It was close to everything. Shopping, dining, and anywhere you want to go. The breakfast buffet was superb with a lot of choices. I would come back again here to stay.
Comment from Hotel Management
16 May 2024 by Cate, Amari Host, Hotel Management
Dear Lucero, Thank you so much for sharing your experiences with us. Especially mentioned about the great location of our hotel.At Amari Bangkok we continue strive delivering a refine service to all of our guest. We look forward to welcome you back soon.Warmest regards, Ruethairat Rachawaeng, Assistant Manager, Guest Relations
by A verified traveler from Gainesville
Posted 15 May 2024
Extremely nice property. Staff was very friendly and helpful.
Comment from Hotel Management
16 May 2024 by Cate, Amari Host, Hotel Management
Dear Reshard,Thank you so much for sharing your experiences with us. Especially mentioned about the great location of our hotel and also compliment to our staffs.At Amari Bangkok we continue strive delivering a refine service to all of our guest. We look forward to welcome you back soon.Warmest regards, Ruethairat Rachawaeng, Assistant Manager, Guest Relations
by A verified traveler
Posted 11 May 2024
Very good condition, great service, best location
Comment from Hotel Management
13 May 2024 by Emmy Quality Manager, Hotel Management
Thank you for taking the time to share your positive feedback about your recent stay at Amari Bangkok. We are thrilled to hear that you had a very good experience and enjoyed our hotel's condition, excellent service, and prime location.Our team takes great pride in providing top-notch service and ensuring that our guests have a comfortable and memorable stay. We are delighted that we were able to meet your expectations and make your time with us enjoyable.Your kind words about our hotel's condition and convenient location are much appreciated. We strive to maintain high standards throughout our property to offer our guests a pleasant and hassle-free experience.Thank you once again for choosing our hotel.Best regards,EmmyQuality Manager
by A verified traveler
Posted 9 May 2024
Staff was very nice and hospitable. Hotel is very clean and organized
Comment from Hotel Management
9 May 2024 by Cate, Amari Host, Hotel Management
Dear Khun Collen, Thank you for your review on Expedia. Especially mentioned about the great services you have been experienced here at Amari Bangkok. We all look forward to welcome you back soon.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by Emmy Quality Manager, Hotel Management
Thank you for sharing your feedback with us regarding your recent stay at our hotel. We are delighted to hear that you found our hotel nice and appreciated its proximity to Pratunam.We take great pride in offering a comfortable and convenient experience for our guests, and we are pleased to know that you enjoyed your time with us.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Warm regards,EmmyQuality Manager
by A verified traveler
Posted 2 May 2024
Wi-Fi not working, kept disconnected, and kept prompting us to re-login to the Wi-Fi which was not even working/stable, which was quite inconvenient and annoying. On the first day of our stay, there was no body wash in the dispenser, which is quite disappointing for a five-star hotel. Even though the service was good, but the facilities are very old. The gym equipment is dated. The elevator system seems to be modern and safe, but it can be “smarter”. During peak hours, the elevator system created inconvenience, as you will need to re-tap the card and reselect the floor on the touch screen again and again every time the lift is full and you can only wait for the next one.
Comment from Hotel Management
2 May 2024 by Emmy Quality Manager , Hotel Management
Thank you for bringing your recent experience at the Amari Hotel to our attention. I sincerely apologize for the issues you encountered during your stay and for any inconvenience or frustration they may have caused.We are disappointed to hear that you experienced difficulties with the Wi-Fi connectivity and that it was not stable during your stay. This is certainly not the level of service we aim to provide, and I assure you that we are actively working to address and improve our Wi-Fi infrastructure to ensure a seamless and reliable connection for our guests.Regarding the body wash in the dispenser and the dated gym equipment, I apologize for any inconvenience this may have caused. We take cleanliness and the quality of our facilities very seriously, and I will personally follow up with our team to ensure that such issues are promptly addressed and resolved.Your feedback about the elevator system is also noted, and we will explore ways to make it more efficient and user-friendly, especially during peak hours.We appreciate your kind words about our service and will use your feedback to make necessary improvements to enhance the overall guest experience.If there's anything else you would like to discuss or if there's anything we can do to make it up to you, please don't hesitate to reach out to me directly.Deeply apologize.
by A verified traveler
Posted 2 May 2024
by A verified traveler from Milwaukee
Posted 30 Apr 2024
Lovely.
Comment from Hotel Management
2 May 2024 by Emmy Quality Manager, Hotel Management
We would like to express our heartfelt gratitude for your outstanding feedback regarding your recent stay at Amari Bangkok. Your rating of 4 out of 5 is incredibly encouraging and means the world to us!We are delighted to hear that you had a fantastic experience with us and that our services and facilities met your expectations perfectly. Providing exceptional hospitality and ensuring our guests' satisfaction is our top priority, and your positive feedback reaffirms that we are on the right track.Thank you for choosing us and for taking the time to share your experience. We look forward to welcoming you back for another wonderful stay in the near future.If there is anything else we can do to enhance your experience or if you have any further feedback to share, please feel free to reach out to us at any time.Warm regards,
by A verified traveler
Posted 29 Apr 2024
Central good location
Big clean rooms
Comment from Hotel Management
29 Apr 2024 by Cate, Amari Host, Hotel Management
Dear Khun Ehab,I would like to thank you on behalf of the entire hotel team members for taking the time to share your experiences with us. We look forward to welcome you again soon.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
10 May 2024 by Emmy Quality Manager, Hotel Management
Thank you for sharing your feedback with us regarding your recent stay at our hotel. We are delighted to hear that you found our hotel nice and appreciated its proximity to Pratunam.We take great pride in offering a comfortable and convenient experience for our guests, and we are pleased to know that you enjoyed your time with us.If there is anything else you would like to share or if you have any suggestions for how we can further improve our services, please feel free to let us know. Your feedback is valuable to us as we continue to strive for excellence.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Warm regards,
