Ratings based on 363 Verified Reviews

3.7 out of 5
81% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2023
5 out of 5
by A verified traveler

Posted 23 Jul 2023
Great clean place. The lady at the reception very nice and friendly
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2023
3 out of 5
by A verified traveler

Typically ibis

Posted 29 Jun 2022 on Hotels
Perfectly ok ibis if that's what you want. In the middle of an industrial estate so not much around it
Comment from Hotel Management
2 Jul 2022 by Valérie - Front office Receptionist , Hotel Management
Lieber Herr, Vielen Dank für Ihre Kommentare zu Ihrem Aufenthalt im ibis budget Basel Pratteln. Wir freuen uns sehr über Ihr Lob. Selbstverständlich leiten wir Ihre positiven Kommentare gerne an die betroffenen Mitarbeiter weiter. Ihre Zufriedenheit ist die schönste Belohnung für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen tadellosen Service zu bieten. Wir hoffen, Sie bald wieder begrüßen zu dürfen. Herzlich Ihr IBIS Budget Basel Pratteln Team
4 out of 5
by A verified traveler from Longueuil

This traveler left a rating score only Posted 2 Oct 2021
3 out of 5
by A verified traveler

Posted 27 Sep 2021 on Hotels
Comment from Hotel Management
10 Oct 2021 by Valérie - Rezeptionistin, Hotel Management
Liebe Leah, vielen Dank für Ihren Hinweis, wir hoffen, Sie bei einem nächsten Besuch in unserer Region bald wieder in unserem Hotel begrüßen zu dürfen. Wir werden unser Möglichstes tun, um Ihren Aufenthalt perfekt zu machen. Mit freundlichen Grüssen Ihr IBIS Budget Pratteln Team
2 out of 5
by A verified traveler

Posted 13 Sep 2021 on Hotels
Comment from Hotel Management
10 Oct 2021 by Valérie - Rezeptionistin, Hotel Management
Liebe Monther, Danke für Ihren Hinweis, wir hoffen, Sie bei einem nächsten Besuch in unserer Region bald wieder in unserem Hotel begrüßen zu dürfen. Wir werden unser Möglichstes tun, um Ihren Aufenthalt perfekt zu machen. Mit freundlichen Grüssen Ihr IBIS Budget Pratteln Team
3 out of 5
by A verified traveler

Was ok

Posted 23 Aug 2021 on Hotels
Best for short stay trip notthing as much you expect from ibis ...our room we get was dirty and not cleaned..so we had to go down stairs to the reception for get our room to be changed..and breakfast was ok. Not too much parking space around hotel.
Comment from Hotel Management
6 Sep 2021 by ibis budget hotel basel pratteln, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We wish you had a better experience, but thanks to feedbacks like these, we can learn from it and use it as improvement. We work hard to deliver an exceptional guest experience. Please accept our most sincere apology. Kind regards Sincerely,
5 out of 5
by A verified traveler

Posted 16 Jul 2021
Very clean hotel. Staff was super friendly and welcoming.
Comment from Hotel Management
23 Aug 2021 by ibis budget hotel basel pratteln, Hotel Management
Dear guest Thank you very much for your review and your friendly comment. We really appreciated it. We hope to welcome you very soon again.
5 out of 5
by A verified traveler

Posted 14 Sep 2020
Comment from Hotel Management
10 Nov 2020 by ibis budget hotel pratteln, Hotel Management
Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely
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