Ratings based on 123 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
Do not recommend
Comment from Hotel Management
17 Sep 2024 by CC - Guest Relations Manager, Hotel Management
Hi Mary! We’re sorry to hear about your disappointing experience. We take all feedback seriously and would like to understand more about what went wrong. Please feel free to reach out to us directly with additional details so we can address your concerns and improve. Thank you for sharing your feedback.
by A verified traveler
Posted 5 Sep 2024
There was guys next to our rm. Knocking on our door .Till 2 am
Was going to call it in. No licence plate
Comment from Hotel Management
6 Sep 2024 by CC - Guest Relations Manager, Hotel Management
Hi Linda! Thank you for your feedback. We apologize for the disturbance you experienced during your stay. Ensuring our guests' safety and comfort is a top priority, and we will investigate the issue to prevent similar occurrences in the future. We appreciate your understanding and hope to have the opportunity to serve you better next time.
by A verified traveler
Posted 26 Aug 2024
Comment from Hotel Management
27 Aug 2024 by CC - Guest Relations Manager, Hotel Management
Hi Jesus! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.
by A verified traveler
Posted 8 Jul 2024
The gentleman who checked us in was so wonderful! Very friendly and conversational. The room smelled funny but it was decent, especially for the last minute. The beds were more comfortable than the expensive hotel down the street. Nothing fancy here, but it’s a good place to stay in a pinch.
Comment from Hotel Management
9 Jul 2024 by CC - Guest Relations Manager, Hotel Management
Hi Christina! Thank you for your review. We're glad to hear that you had a positive experience with our front desk staff and found the beds comfortable. Your feedback about the room smelling funny is noted, and we apologize for any inconvenience caused. We appreciate your understanding when booking last minute and are pleased that we could provide a decent stay for you.We value your comments and hope to have the opportunity to welcome you back again in the future. If there's anything more we can do to improve your experience, please let us know.
by A verified traveler
Posted 20 Jun 2024
Comment from Hotel Management
13 Jul 2024 by CC - Guest Relations Manager, Hotel Management
Hi Michael! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.
by A verified traveler
Posted 19 Jun 2024
Comment from Hotel Management
21 Jun 2024 by CC - Guest Relations Manager, Hotel Management
Hi Debbie! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.
by A verified traveler
Goid
Posted 17 Jun 2024 on HotelsThe room was clean and the bed very comfortable. A/C was loud. Baseboards and door trim look dirty but probably just need to be painted. Staff was very friendly and helpful. I would stay again.
Comment from Hotel Management
18 Jun 2024 by CC - Guest Relations Manager, Hotel Management
Hi Susan! Thank you for your feedback. We're pleased to hear that you found the room clean and the bed comfortable, and that our staff was friendly and helpful. We appreciate your comments regarding the A/C and the baseboards, and we will look into these matters to improve our accommodations.We look forward to welcoming you back on your next stay.
by A verified traveler
Posted 16 Jun 2024
No complaints. Had everything i needed. Very courtious
Comment from Hotel Management
17 Jun 2024 by CC - Guest Relations Manager, Hotel Management
Hi jeffery! Thank you for your feedback! We're glad to hear that you had everything you needed during your stay and found the service courteous. We appreciate your rating and any suggestions you may have for us to earn that extra star next time. Your satisfaction is important to us, and we look forward to welcoming you back for another great experience soon!
by A verified traveler
Posted 13 Jun 2024
This is a rough one. No usable wifi. Somehow all 3 access points don't reach the front of the building. The most broken chair ive ever seen outside of a junk yard. Lots of weird characters around. Questionable security/privacy.
On the plus side, it has a convenient location and won't break the bank if you have no other options.
Comment from Hotel Management
14 Jun 2024 by CC - Guest Relations Manager, Hotel Management
Hi Joseph! Thank you for your candid feedback. We apologize for the inconvenience you experienced with the WiFi and the condition of the chair in your room. Your comments about the security and the presence of unusual characters are concerning and will be addressed immediately.We appreciate your positive note on our convenient location and affordability. We are committed to making necessary improvements to ensure a more comfortable and secure stay for our guests. Thank you for bringing these matters to our attention.
by A verified traveler
Nothing fancy
Posted 7 Jun 2024 on HotelsRoom was ok. Nothing fancy. Clean but showing wear and tear
Comment from Hotel Management
9 Jul 2024 by CC - Guest Relations Manager, Hotel Management
Hi! Thank you for your feedback. We appreciate knowing that your room was clean, though we apologize for any wear and tear you noticed. Maintaining a high standard of cleanliness and comfort is important to us, and we will address the issues you mentioned to ensure improvements are made.If there's anything else you'd like to share or if there's anything specific we can do to enhance your experience in the future, please don't hesitate to reach out. We value your input and hope to welcome you back for a better stay soon.
