Ratings based on 305 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2023 on Hotels
Comment from Hotel Management
15 Dec 2023 by Art Hotel Museo, Hotel Management
Dear Rishi we are very sorry that something went wrong for your stay...unfortunately not saying what does not help us to improve and not to make same mistakes in the future.
by A verified traveler
One of the Best I've Stayed!
Posted 10 Oct 2023 on HotelsExcellent hotel! One of the best I've ever stayed at its class!
The team is very polite and helpful! The room is large and the beds are very comfortable. The bathroom is also big!
Everything is very clean and well maintained. Impeccable housekeeping!
The breakfast is plentiful and very good! The restaurant is also amazing! Great dishes!
The location of the hotel is perfect! Easy access to the city or to the highway.
The only thing that could be improved is the pool. There is no structure at all. There are no chairs, tables or umbrellas. The water is very cold, even on hot days. So, I couldn't use it with my daughter. But this does not disqualify the hotel at all.
It's a great place to stay and I highly recommend it to anyone staying in Prato!
Comment from Hotel Management
17 Oct 2023 by Art Hotel Museo, Hotel Management
Dear Cesar really thank you for your excellent comment and score :) We are so glad you enjoyed your stay and we really hope you will choose us again in the next future.We just would like to inform you that there weren't umbrellas, chairs and sunbeds by the pool because we usually close it on 25th September so we already had put everything away, due to the hot and strange temperature of this year we left water in the swimming pool till the end of October but it was a coincidence, so just remind that if you come back ;)
by A verified traveler
Posted 30 Sep 2023 on Hotels
Comment from Hotel Management
2 Oct 2023 by Art Hotel Museo, Hotel Management
Dear Zahid thanks a lot to have left your good opinion.Come back soon
by A verified traveler
Posted 5 Sep 2023
Nice location. Excellent service!
Comment from Hotel Management
6 Sep 2023 by Art Hotel Museo, Hotel Management
Dear Aloke, thanks a lot for maximum score you gave and in particular for your comment!Come back soon,
by A verified traveler
Posted 28 Jul 2023
Very nice hotel for our overnight stay. Only 15 minute drive to the airport.
Comment from Hotel Management
9 Aug 2023 by Art Hotel Museo, Hotel Management
Thanks Alan to have left your very good opinion :)Come back soon,
by A verified traveler
Posted 13 Jul 2023
Was good everything
Comment from Hotel Management
13 Jul 2023 by Art Hotel Museo, Hotel Management
Dear Stephanie thanks a lot for your comment :)Come back soon,
by A verified traveler
Posted 15 May 2023
The room was nice, very clean when we entered. However, there was no AC which was uncomfortable during the day as it can get quite humid in the room, especially after showering. The restaurant downstairs had great food. It was convenient that the front counter would call a taxi for you, so that was definitely a plus. It was quite a short taxi ride to and from the train station so the location is convenient as well. Overall a good choice if you are traveling in Italy and want somewhere close to Florence without having to pay Florence hotel prices.
Comment from Hotel Management
15 May 2023 by Art Hotel Museo, Hotel Management
Dear Marissa we thank you so much for your good comment, sorry for AC but in Prato, for a local law, we can not turn it on till June, in any case this May temperatures are quite under the medium of this period, so it is not necessary.Hoping you will choose us again in the future to visit some other Tuscany' beauties.Regards,
by A verified traveler
Posted 19 Mar 2023 on Hotels
Comment from Hotel Management
21 Mar 2023 by Art Hotel Museo, Hotel Management
Dear Zahid very sorry for your not good score we hope you will choose us again in next future.
by A verified traveler
Posted 10 Mar 2023
Comment from Hotel Management
31 Mar 2023 by Art Hotel Museo, Hotel Management
Dear Harwant thanks a lot for your so positive score :)Come back soon,
by A verified traveler
Posted 31 Dec 2022
Ok
Comment from Hotel Management
9 Jan 2023 by Art Hotel Museo, Hotel Management
Grazie infinite Luigi per l'ottimo punteggio!Torni presto,
