Ratings based on 983 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Friendly & helpful staff
Comment from Hotel Management
14 May 2024 by Martina Calderone, Guest Relations Manager., Hotel Management
Dear Georges,thank you for sharing your recent experience at our NH Collection Giustiniano.We are so grateful to know you have definitely enjoyed your stay at our property.We hope we will welcome you back soon again!
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 10 May 2024
by A verified traveler
Posted 9 May 2024
The hotel is at a walking distance from the Vatican & many touristic sites.
Comment from Hotel Management
14 May 2024 by Martina Calderone, Guest Relations Manager., Hotel Management
Dear Georges,thank you for sharing your recent experience at our NH Collection Giustiniano.We are so grateful to know you have definitely enjoyed your stay at our property.We hope we will welcome you back soon again!
by A verified traveler
Posted 6 May 2024
Excellent service of the staff , specially Alessandro
Comment from Hotel Management
10 May 2024 by Martina Calderone, Guest Relations Manager., Hotel Management
Dear Mauricio,thank you so much for sharing your recent stay at our NH Collection Giustiniano.We are happy to know you have definitely enjoyed your experience, thanks to the excellent service provided by our Team who daily strives in order to guarantee you a perfect stay!We hope we will welcome you back again soon!
by A verified traveler from Metter
Posted 27 Apr 2024
The property had construction going on outside and inside the hotel. I was given a unclean room and discovered black mold around the windows...lots of black mold. You are not able to control your own thermostat to the temperature of your liking. The hotel had the heater on when we were sweating. Had to open the windows and hear all the screaming and noise from outside. Showed staff the pictures of the mold, built up dust in the vents and the bathroom; they didnt care.
The only plus to the hotel was they ordered a taxi to the airport, which was cheaper than getting myself. Also, the breakfast buffet is very nice.
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 23 Apr 2024
Lovely hotel with really nice staff. Superb location in Prati. Every major sight was walkable within 20 minutes and wonderful restaurants and shops were just at the top of the road. The only slight drawback was that the hotel was being refurbished when we stayed. Otherwise, everything was great.
Comment from Hotel Management
1 May 2024 by Martina Calderone, Guest Relations Manager., Hotel Management
Dear Hoo,thank you so much for sharing your recent stay stay at our NH Collection Giustiniano.We are so happy to know you have definitely enjoyed your recent stay at our NH Collection Giustiniano.We have now finished the process of changing furniture we have started few weeks ago.We really hope to have a chance to welcome you back!
by A verified traveler from Mecca
Posted 13 Apr 2024
NH Collection never disappoints. Enjoyed our stay. They are renovating and that didn’t affect our experience.
Comment from Hotel Management
15 Apr 2024 by Martina Calderone, Guest Relations Manager., Hotel Management
Dear Maria,thank you so much for sharing the evaluation of your recent stay at our NH Collection Giustiniano.We are deighted to know you have definitely enjoyed your stay at our Hotel!We hope we will welcome you back soon again!
by A verified traveler
Posted 6 Apr 2024
We arrived early and Michele gave us free early check-in because our room was available. We arrived at approximately 9:30 from the airport. Room had a nice size bedroom and a nice size living room with a desk if you happened to want to work in the room. Ammenities included shower soaps, shampoos, conditioners, lotions and hair dryer, so you don't have to pack those things if you are staying here. There was even a toothbrush and paste. They order you a cab anytime you need one and it arrives in 4 minutes or less. There are restaurants and stores a block away. It us a 5 minute walk to Castel Sant'Angelo and a 10 minute walk to the Vatican. Very safe area and there is a small grocery store basically next door. A great place to stay with a very comfortable bed. Enjoy!
Comment from Hotel Management
8 Apr 2024 by Martina Calderone, Guest Relations Manager., Hotel Management
Dear Anoinette,thank you for such a great comment!We are so glade to know you have totally enjoyed your stay at our property.Our Team is always at our Guests' disposal in order to make your stay Extraordinary!We really hope we will welcome you back soon!
