Ratings based on 105 Verified Reviews

3.6 out of 5
69% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Toronto

This traveler left a rating score only Posted 2 May 2024
1 out of 5
by A verified traveler

Posted 30 Apr 2024
If you’re going to pick a hotel in this city, do not pick this hotel. The food is terrible. The only thing good was the beer and that was in a bottle. The room is very uncomfortable is a joke. You can barely turn around. The pictures are absolutely lies. It does not look like anything like that when you get there the TV only has channels in Portuguese
5 out of 5
by A verified traveler

Posted 8 Mar 2024
Staff was very friendly! Spent 8 days here on our honeymoon and would recommend to anyone. Nothing bad at all. The room was not sound proof so you could hear other guests come and go but after all, it is a hotel, LOL!
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jan 2024 on Hotels
4 out of 5
by A verified traveler from Miami

This traveler left a rating score only Posted 2 Jan 2024
5 out of 5
by A verified traveler

Posted 16 Oct 2023
Friendly staff, great breakfast, very good food in their restaurant with at times really slow and bad service. Hot water in the bathroom can be dangerously hot. Great location. We have stayed here before, many times, and will stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2023 on Hotels
1 out of 5
by A verified traveler

Terrible,my son very disappointed 👎

Posted 22 Aug 2023 on Hotels
The hotel was terrible, from the moment we arrived we were given the room we didn’t book jus 1 tiny double room instead of superior suite with queen bed and single bed. The pillows and towels old and pillows stitched with a black thread unprofessionally probably hand stitching. Breakfast was terrible the bread was dry & stale, serving plates were tiny side plates. Fruits were not fresh the papaya looked very mashed, they do not serve fresh breakfast, I regret booking this hotel & will never again The bed was not comfortable and was not the same size as the mattress, is this place a cheap hostel? Because clearly it doesn’t deserve even 3stars. The mini fridge was full when we arrived and nobody told us that if we use the drinks we need to pay for them.. at least give guest a brochure on their arrival so that they know they don’t touch drinks in the mini bar, instead we will have a choice of going for drinks outside.. I was charged for drinks we used after I thought they came with the package of the booking. I should have stayed at the other hotel instead of coming to this hotel, loud noise at night, and the corridors too stuffy & hot, 👎👎
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2023 on Hotels
5 out of 5
by A verified traveler

Posted 10 May 2023
Staff is wonderful, very courteous, helpful, and friendly. Breakfast buffet was great.