Ratings based on 124 Verified Reviews

3.8 out of 5
79% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Streator

Posted 28 Mar 2024
As a hostel, it fit the bill. There is a tram stop right outside the property, however do not be misled on a map by the closeness of the metro station. It is on a bridge literally 50 to 60 meters or so above the surrounding area. So, it is a difficult walk. The city center is about 20 minutes by foot. Also, parking is about 50 meters away. Other than that, everything was fine.
5 out of 5
by A verified traveler

Nice simple hotel.

Posted 16 Oct 2023 on Hotels
No regrets for choosing this wonderfull, classy hotel. Nice personal, simple, classy room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2022 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted 31 Jul 2018
it was very hot in the summer, with no ac or fan. Close to tram station
Comment from Hotel Management
17 Aug 2018 by R, Hotel Management
DEAR ANONYMOUS , THANK YOU FOR YOUR STAY . UNFORTUNATELY WE ARE NOT RESPONSIBLE FOR HOT SUMMER :-) .CONCERNING THE AIR-CONDITIONING PLEASE REMEMBER YOU PAID AND BOOKED PENSION WITH 2 STARS ONLY !!! . THE FAN IS INCLUDED . PLEASE BE CORRECT NEXT TIME . THANK YOU . HAVE A NICE DAY ROMAN JANU
1 out of 5
by A verified traveler

Stay somewhere else- anywhere else

Posted 29 May 2018 on Hotels
This place is a total dive. We were a group of 4 friends who stayed in several properties on our European holiday and this one was by far the worst. From the second we walked in the door we knew it was going to be bad. Check in took over 30 mins as he tried to tell us we hadn't paid and we would need to pay again even though we had told him we prepaid. Only after showing proof of payment from hotels.com and providing proof from my bank which showed payment did he finally admit it was prepaid. He then tried to explain the reason for wanting us to pay again was that he thought our phone number was Russian and (apparently) Russians are known for not paying. We are a group of Canadian and UK visitors. They stuck us in the attic where we had to climb about 200 steps with all our luggage. Breakfast is dire - it is served in a humid dungeon of a basement where the only staff member is a miserable old woman with unbelievable BO who just stares you down while you eat. The second morning we had to leave breakfast early as the heat and stench was so bad we couldn't bare it any longer. We had to share utensils as there were no more clean ones, and the breakfast consisted of some hot dog type buns, yogurt and mouldy oranges (see photo) I'm not sure how this place passed health inspections. The only good thing about this place is its location to the tram stop.
Comment from Hotel Management
30 Jun 2018 by r, Hotel Management
Dear lovely Stacey, thank you for the nice rating you gave us. I am actually quite jealous because you can actually see to the future as I am reading here :))) I am sure its that, not that you had no prejudices at all :)) Check-in took 30 minutes simply because you came after someone else was already on reception. I am not sure how does it work in your country or home, but in our country, we wait in the line :) Concerning the payment please don´t lie, there was just one transaction. I spoke directly with our receptionist and there was no indication that we would have a problem with Russians guests.You entered the wrong number with the prefix of Russia only . 200 steps? Again, maybe in your country, you are using another scale but in Czech its 60 stairs . For such young guys like you, that shouldn't be a problem I think :) Since you visited so many places, I am sure it wasn't all without stairs or was it? :))) Breakfast is served in a room with a lot of places to sit or to eat. After that, you have a really really big option to choose what you wanna eat for a really small price. Breakfast consisted "Toats both types, yoghurts, honey, vegetables, butter, ham and salami, Juice, Water, Coffee from the professional machine, sweet buns, normal buns, bread and fruit as well :)) And much more. So if you chose only "Hot dog type buns and yoghurt , we are sorry but it was your choise only :( The last point of your rating is kinda above the limit. I am not sure how it works in your country, but in our country we have really strict rules, so if there would be any problem with our hygiene or whatever, it will be quick end :))) So I would like to ask you to leave your opinions on this with you and rate correctly please :) We would like to thank you for your stay . Have a nice day!! :))) Roman Janu
5 out of 5
Recommended
for Personal Event
by A verified traveler

Stay Here

Posted 14 Apr 2018 on Hotels
Great place for a great price. It's an easy walk to Central Prague. There is a tram stop out front. Breakfast is good too. For the cost you can't beat it.
Comment from Hotel Management
19 Apr 2018 by R, Hotel Management
DEAR SKYLAR DE BRUN, THANK YOU VERY MUCH FOR YOUR RATING . HAVE A NICE DAY ROMAN JANU
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 2 Nov 2017
Pros: breakfast and location
Good location. Tram was under construction, but it was a nice walk along the river to downtown. Room was simple, but breakfast was good - we would definitely stay here again!
3 out of 5
by robert

This traveler left a rating score only Posted 15 Jul 2017 on Hotels
5 out of 5
by Rachel

Fantastic

Posted 27 Apr 2017 on Hotels
Lovely staff, very clean, the continental breakfast in the morning was great! Will definitely stay here again
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2016 on Hotels