Ratings based on 992 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Mar 2024
by A verified traveler
Posted 2 Jan 2024 on Hotels
by A verified traveler
Posted 30 Dec 2023 on Hotels
by A verified traveler
Posted 27 Dec 2023
I liked the location but I did not like the hotel for the price that I paid. Now, it is true that I paid for my hotel last minute. I would have been content with paying half the price for my stay. Also, the room that my husband and I stayed in was so dark and so small and the rugs were dirty (or they looked dirty) and it also smelled dusty.
Comment from Hotel Management
1 Jan 2024 by Eliška, Hotel Management
Dear Nelson,First of all, let me wish you and your husband a Happy New Year and at the same time thank you for your stay at Innside Prague Old Town Hotel. I am very disappointed to read your review. I am really sorry that you were not satisfied with the price. However, December is a very busy month in Prague, and the prices (not only) of accommodation correspond to this. I hope you and your husband were satisfied with the service, although unfortunately you did not mention it in your feedback.Once again, thank you very much and I wish you all the best in 2024.
by A verified traveler
Posted 14 Dec 2023 on Hotels
by A verified traveler
Posted 10 Dec 2023
by A verified traveler
Posted 7 Dec 2023
All of the staff were very friendly and helpful. The food at the bar and restaurant were exceptional. The rooms and hotel clean and modern. The bed was scrumptious. The hotel really made our stay in Vienna amazing.
Comment from Hotel Management
13 Dec 2023 by Eliška, Hotel Management
Dear Watson,kindly allow me to express my sincere thank you for such a lovely feedback on your recent stay with us. We are all very glad to read your positive comments which are highly appreciated and hope to see you back to one of our Melia hotels again. Sincerely yours, Eliška Jehličková
by A verified traveler
Posted 30 Nov 2023 on Hotels
by A verified traveler
Posted 26 Nov 2023
by A verified traveler
Posted 24 Nov 2023
Great location for walking around Prague. Rooms very quiet and well decorated. Good breakfast choices and served until 11am.
Comment from Hotel Management
4 Dec 2023 by Eliška, Hotel Management
Dear Darren,On behalf of my entire team, kindly allow me to express my sincere thank you for wonderful feedback on your stay with us. We are all very pleased that you enjoyed your stay with us and we look forward to your next visit. Sincerely yours, Eliška Jehličková
