Ratings based on 866 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Lenka, Quality management , Hotel Management
Dear John, Thank you for your review!We are thrilled you have enjoyed your stay and hope to welcome you back soon. Happy travels!
by A verified traveler
Posted 12 Jan 2024 on Hotels
Nice hotel. Great people around and good food.
Comment from Hotel Management
15 Jan 2024 by Lenka Vorlickova, Quality management , Hotel Management
Dear Peter, What a fantastic review! Thank you so much for your kind words about our hotel and our staff. It is such a pleasure to see their hard work being recognized. We are all thrilled you have enjoyed your stay and we are looking forward to welcoming you back, hopefully very soon. Happy travels!
by A verified traveler
Posted 10 Jan 2024
The staff was outstanding. They went out of their way to make us comfortable. The breakfast was the absolute best. And the rooms were very nice. It was a great experience.
Comment from Hotel Management
11 Jan 2024 by Lenka Vorlickova, Quality management , Hotel Management
Dear Charles, What a fantastic review! Thank you so much for your kind words about our hotel and our staff. It is such a pleasure to see their hard work being recognized. We are all thrilled you have enjoyed your stay and we are looking forward to welcoming you back, hopefully very soon. Happy travels!
by A verified traveler
Posted 29 Dec 2023
The area was a little shady. There is graffiti everywhere and at one point there was a guy following me and cat calling me when I was coming back late at night. However, the inside of the hotel is very welcoming and I immediately felt safer upon coming inside. The lobby is clean, well lit and well decorated. The lights on the stairs are motion censored so that freaked me out a little but I got used to it. The room was clean, warm and had refreshments in the fridge. The bathroom was clean and stocked with soap. Breakfast was the best part, the dining hall is very pretty and the selection of food was amazing. Only downside is the location but other than that this is a great place to stay.
Comment from Hotel Management
2 Jan 2024 by Lenka Vorlickova, Quality management , Hotel Management
Dear Cristina,Thank you for taking the time to leave a review of your recent stay. We are pleased to hear that you found the inside of our hotel welcoming, clean, and well-decorated, and that you enjoyed our breakfast selection. We apologize for any discomfort you may have experienced due to the location of the hotel. We are aware that the area can be a bit noisy and we are taking steps to address this issue. We are glad to hear that you felt safe and secure once inside the hotel. We take the safety of our guests very seriously and are continually looking for ways to improve. Thank you for choosing to stay with us and we hope to welcome you back in the future. Happy travels!
by A verified traveler
Posted 29 Sep 2023
Very clean room, nice stay. Tasty breakfast.
Comment from Hotel Management
2 Oct 2023 by Lenka Vorlickova, Quality Management, Hotel Management
Dear Kinga,Thank you so much for taking the time to review Hotel Mucha! We are thrilled to hear that you have enjoyed your stay and we hope to be able to welcome you again.Happy Travels!
by A verified traveler
Posted 15 Sep 2023
Key was traditional type and you need to back at the reception every time when you go out.
Comment from Hotel Management
18 Sep 2023 by Lenka Vorlickova, Quality management , Hotel Management
Dear Takaki,Thank you for taking the time to review Hotel Mucha! We appreciate your feedback. While we think the keys give towards the atmosphere of the place, we understand the frustration they can cause. I will be taking your feedback further and we will be discussing how to improve this aspect in our hotel. Despite this, I am thrilled that you have enjoyed your stay and I hope we will be able to welcome you back. Happy travels!
by A verified traveler
Posted 18 Aug 2023 on Hotels
Comment from Hotel Management
21 Aug 2023 by Lenka Vorlickova, Quality Management, Hotel Management
Dear Radim,Thank you for your review of Hotel Mucha! We are thrilled to hear that you have enjoyed your stay and we hope to be able to welcome you again.Happy Travels!
by A verified traveler
Posted 24 Jul 2023
Comment from Hotel Management
14 Aug 2023 by Lenka Vorlickova, Quality Management, Hotel Management
Dear Beverley,Thank you for taking the time to review Hotel Mucha! We are thrilled to hear that you have enjoyed your stay and we hope to be able to welcome you again.Happy Travels!
by A verified traveler
Posted 12 Jul 2023 on Hotels
Comment from Hotel Management
13 Jul 2023 by Lenka Vorlickova, Quality Management, Hotel Management
Dear Sara,Thank you so much for taking the time to review Hotel Mucha! We are thrilled to hear that you have enjoyed your stay and we hope to be able to welcome you again.Happy Travels!
by A verified traveler
Posted 3 Jul 2023 on Hotels
Príjemný malý hotel, Polohou v Karline, neďaleko metra Florenc. Personál príjemný a velmi ochotny. Izba priestranná a čistá . Raňajky neboli zle , len možno by som doporučil väčšiu pestrosť, či obmenu. Čo mi nechutilo bola káva, na môj vkus kyslá . Inak celková spokojnost
Comment from Hotel Management
3 Jul 2023 by Lenka Vorlíčková, manažer kvality, Hotel Management
Děkujeme mnohokrát, že jste si našel čas napsat tak skvělou recenzi na Hotel Mucha!Ráda bych Vás ujistila, že aktivně pracujeme na zlepšení našich snídaní a doufáme, že budeme moci tyto změny aplikovat co nejdříve. Jsme nadšení, že se Vám u nás líbilo a doufáme, že Vás u nás budeme moci brzy znovu přivítat. Příjemné cestování!
