Ratings based on 301 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Feb 2024
by A verified traveler
Great stay but room could be cleaner
Posted 30 Dec 2023 on HotelsThe staff were great but the room was not sufficiently clean and there was a poor smell which likely came from the bathroom sewage. The bathtub was also quite dirty. Overall the location was great and I would probably stay again but would appreciate a cleaner room
by A verified traveler
Posted 22 Oct 2023 on Hotels
by A verified traveler
worth a stay for sure. Friendly & convenient
Posted 3 Oct 2023 on HotelsFun stay at the NH Poznan city centre hotel. Room 202 was spacious and comfortable and I'd stay again for sure. The service and general ambiance of the hotel was friendly & relaxing. Note to hotel however the toilet in my room continued to flush for a considerable amount of time once flushed so somethings not quite right with the mechanism and there was a faint smell emanating from the bathroom that reminded me of something like garlic - do the drains need looking at?
Comment from Hotel Management
6 Oct 2023 by Agnieszka Oćwieja, General Manager, Hotel Management
Dear Guest,Thank you for your opinion. We are happy to know that your stay was enjoyable. Please, accept our deepest apologies for the flush issue. It was already reported to the Maintenance Department, so we can provide an exceptional stay for our guests in the future. Please do not forget to announce any inconveniences to our Team, who is always ready to help. We cannot wait to see you again at NH Poznan.Warm regards,
by A verified traveler from West Kelowna
Posted 3 Sep 2023
Perfect location. Fine premium hotel though we found the rooms on the small size. Wonderful staff.
Comment from Hotel Management
20 Sep 2023 by Agnieszka Oćwieja, General Manager, Hotel Management
Dear Sir,Thank you very much for sharing your opinion. We are happy to know that you enjoyed your stay with us. Thank you for appreciating the central location and helpful Staff which are one of our biggest advantages. We look forward welcoming you again in NH Poznan.Sincerely,
by A verified traveler
Posted 28 Aug 2023 on Hotels
Bardzo lubię hotel NH za śniadania i tym razem się również nie zawiodłem. Duży plus za sezonowe owoce - były borówki, czerwone porzeczki i truskawki a nie tylko standardowe jablka i banany jak to bywa w innych hotelach.
W pokojach zlokalizowanych przy klatce schodowej niestety jest głośno ze względu na to że hałas się roznosi z wszystkich pięter z dodatkowym echem.
W łazience pozostałości włosów na podlodze. Poza tym czysto.
Kapcie w pokoju na dodatkowe życzenie.
Comment from Hotel Management
31 Aug 2023 by Agnieszka Oćwieja, General Manager, Hotel Management
Szanowny Panie Grzegorzu, Dziękujemy za podzielenie się swoją opinią dotyczącą pobytu w NH Poznań. Cieszymy się, że kontynuujemy spełnianie Państwa oczekiwań, zwłaszcza jeśli chodzi o nasze śniadania. Zawsze staramy się zapewnić ich różnorodność, aby nasi Goście mogli cieszyć się świeżością i smakiem oferowanych przez nas produktów. Pana uwagi dotyczące czystości pokoi zostały przekazane do Kierownika odpowiadającego za czystość w hotelu, który zadba, aby podobna sytuacja nie zdarzyła się w przyszłości.Cieszymy się, że mogliśmy spełnić Pana dodatkowe życzenia, aby uczynić pobyt w NH Poznań jak najbardziej komfortowym i wygodnym. Mamy nadzieję, że będziemy mieli przyjemność gościć Pana ponownie i będziemy mieli możliwość zapewnić Państwu jeszcze lepsze doświadczenie.Z wyrazami szacunku,
by A verified traveler
Posted 10 Jun 2023
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by A verified traveler
Posted 3 Jun 2023
The streets around the hotel is completely under renovation and there’s so much dust. After you come back from outside your clothes and shoes are dirty and you need to be careful stepping into the room.
Comment from Hotel Management
12 Jun 2023 by Agnieszka Oćwieja, General Manager, Hotel Management
Dear Madam,We appreciate your feedback, therefore excuse us for the inconvenience caused by the ongoing renovation in the surrounding streets. As we understand that the dust can be bothersome, we would like to apologize for it and simultaneously assure you that the finalisation of works are planned for the upcoming weeks.We appreciate your understanding and patience during this time. We would like to invite you for a visit in NH Poznań during your next time in the city so you can see our renovated neighbourhood and to provide you with an even more comfortable and enjoyable stay.Kind regards,Agnieszka OćwiejaGeneral Manager
by A verified traveler
Disappointing
Posted 15 Mar 2023 on HotelsFirst room, fridge didn't work. Was given another room, heating didn't work. Third room, everything worked but noisy, could hear next door neighbour talking. Could also hear people walking upstairs. Not recommended for light sleepers.
by A verified traveler
perfect stay in Poznan
Posted 21 Nov 2022 on HotelsNice and clean hotel in good location. The beds are very comfortable, and the breakfast was varied. Highly recommend this hotel.
