Ratings based on 320 Verified Reviews

4.3 out of 5
74% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from San Antonio

This traveler left a rating score only Posted 24 Apr 2024
4 out of 5
by A verified traveler

Posted 22 Sep 2023
Comment from Hotel Management
23 Oct 2023 by Enrique Sánchez Gerente General Fiesta Inn Poza Ri, Hotel Management
Estimado VictorAgradecemos su preferencia y el tiempo que se tomo para evaluar nuestros servicios.CordialmenteEnrique Sánchez
3 out of 5
by A verified traveler

Posted 22 Apr 2023 on Hotels
Comment from Hotel Management
24 Apr 2023 by Gerencia General Fiesta Inn Poza Rica, Hotel Management
Adam, agradecemos su retroalimentación y nos comprometemos a dar seguimiento para solucionar las áreas de oportunidad que fueran evaluadas.Lo esperamos pronto de regreso
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2022
5 out of 5
by A verified traveler

Posted 18 Nov 2022 on Hotels
Comment from Hotel Management
21 Nov 2022 by Enrique Sánchez Gerente General Fiesta Inn Poza Ri, Hotel Management
Estimado Adam:Agradecemos su preferencia y su tiempo para evaluar nuestros servicios.Vuelva pronto!!CordialmenteEnrique Sánchez Gerente General Fiesta Inn Poza Rica
5 out of 5
by A verified traveler

Posted 26 Sep 2022 on Hotels
Comment from Hotel Management
29 Sep 2022 by Enrique Sánchez Gerente General Fiesta Inn Poza Ri, Hotel Management
Estimado AlejandroAgradecemos su preferencia y su tiempo para poder evaluar nuestros servicios.Vuelva pronto!!CordialmenteEnrique SánchezGerente GeneralFiesta Inn Poza Rica
4 out of 5
by A verified traveler

Posted 2 Apr 2022
Secure place, clean rooms and inside the lobby. I would suggest back of the parking lot to be clean.
Comment from Hotel Management
14 May 2022 by Diana Robledo Gerente General Fiesta Inn Poza Rica, Hotel Management
Dear Arturo We appreciate your preference and kind comments, I assure you that we are already working on what you tell us. Cordially Diana Robledo General Manager Fiesta Inn Poza Rica
5 out of 5
by A verified traveler

Clean and friendly stay!!

Posted 11 Mar 2022 on Hotels
Room was clean and very cool. Bathroom was nicely furnished and well maintained. No issues. Beds were slightly plush/medium feel which was perfect for us. And the internet was solid. Overall very pleasant stay. Will definitely stay there again.
Comment from Hotel Management
11 Mar 2022 by Diana Robledo Chargoy Gerente General Fiesta Inn , Hotel Management
Dear Jeffrey We greatly appreciate your preference and kind comments. Come back soon!! Cordially Diana Robledo Chargoy General Manager Fiesta Inn Poza Rica
4 out of 5
by A verified traveler

Posted 9 Jan 2022
Quiet and clean
Comment from Hotel Management
1 Mar 2022 by Diana Robledo Gerente General Fiesta Inn Poza Rica, Hotel Management
Estimado huésped Muchas gracias por su preferencia Cordialmente Diana Robledo Gerente General Fiesta Inn Poza Rica
4 out of 5
by A verified traveler

Posted 26 Aug 2021 on Hotels
Comment from Hotel Management
26 Aug 2021 by Diana Robledo Gerente General Fiesta Inn Poza Rica, Hotel Management
Estimado Jaime: Muchas gracias por tu preferencia y por el tiempo que te tomaste en evaluar nuestros servicios, ya que nos ayudan a seguir mejorando. Te esperamos pronto!! Cordialmente Diana Robledo Gerente General Fiesta Inn Poza Rica
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