Ratings based on 102 Verified Reviews
3.2 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
The experience was ok - service, state of the room, were ok, nothing spectacular or special.
by A verified traveler
Posted 16 May 2024
Very old and very uninviting No one in the office to check us in Had to knock on someone else’s door to find out where the owner was and she phoned her to tell her we were there Some water issue in the bathroom Floor was wet Bedspreads appeared old and needed a good cleaning as did the rug Would not stay here again and would not recommend any one else to
by A verified traveler from Edmonton
Posted 7 May 2024
by A verified traveler
Posted 3 Jan 2024
by A verified traveler
Posted 19 Oct 2023
I am sorry that my phone is not working while I'm in Canada, and the office at the Marland is not open. There is a faded note with phone number to call upon arrival. The office has posted signs regarding the COVID pandemic to wear mask and to call rather than an open office. I felt a bit desperate because my phone doesnt work, so I tried knocking and I walked around the office to see if I could find anyone home. It looks unlived in and unkempt. No one was there. THere is a resident in one or two of the rooms. I innerrupted one of them and they were generous, and said they would call the office people for me and "they will be right up". As I waited for a short time, 10 or 15 minutes, I began to feel uncomfortable about the combination of a dirty office with messages that apear old, no one on site office not attended as the expedia site advertisment says, residents living there but apears to be no guests, I felt a vibe that said I would not feel comfortable sleeping and staying there. And so I left, knowing I can not get refund. I felt better as soon as I drove away. I went to tourist visitor site in Powell River and was directed to a safe, clean and quiet place for same price I paid for Marland.
Comment from Hotel Management
21 Oct 2023 by Jenny, Hotel Management
Dear Client, We had tried to contact you many times in various ways but couldn't reach you. Since the Covid pandemic, many companies have changed their business methods, including us that may cause inconvenience to the clients. We apologize for what happened and we will try our best to do better.
by A verified traveler
Posted 10 Oct 2023
Needed to be cleaned and updated. Lot of little things needed attention. I was a maintenance supervisor for a large hotel in Victoria and know what is exceptable and what is not.
by A verified traveler
Posted 10 Oct 2023 on Hotels
by A verified traveler
Posted 26 Sep 2023 on Travelocity
by A verified traveler
Posted 25 Sep 2023
Good value for the price. No problems. Clean.
by A verified traveler
Posted 24 Sep 2023 on Hotels
