Ratings based on 989 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Monica was very nice and helpful.
Comment from Hotel Management
7 May 2024 by Monica, Hotel Management
Thank you so much for taking the time to leave us such a wonderful review. We value your feedback as it helps us to ensure we are providing the absolute best service possible. We are so happy to hear you enjoyed your stay and I am pleased to hear I was able to leave a lasting impression. We hope to see you again in the future!
by A verified traveler
Posted 5 May 2024
Typical of Hampton: clean, spacious, and a comfortable bed. What stood out this time was the front desk attendant, Diego, who checked us in. He was very courteous, professional, and seemed genuinely interested in ensuring we had a pleasant stay. What a great start to our stay at Hampton Poway!
Comment from Hotel Management
7 May 2024 by Monica, Hotel Management
Thank you so much for taking the time to leave us such a wonderful review. We value your feedback as it helps us to ensure we are providing the absolute best service possible. We are so happy to hear you enjoyed your stay and that Diego was a big part of that. Thank you for staying with us and we hope to host you again in the future!
by A verified traveler
Posted 3 May 2024
Staff was helpful and detective. Breakfast was great.
Comment from Hotel Management
4 May 2024 by Monica, Hotel Management
Thank you so much for taking the time to leave us a review. We appreciate your feedback as it helps us to ensure we are providing the best service possible. We are so happy to hear that you enjoyed your stay with us and hope to see you again in the future!
by A verified traveler
Posted 22 Apr 2024
Quiet , easy parking,safe
Comment from Hotel Management
22 Apr 2024 by Monica, Hotel Management
Thank you so much for taking the time to leave us a review. We appreciate the feedback as it helps us to improve where needed. Thank you for staying with us and we hope to host you again in the future!
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Monica, Hotel Management
Thank you so much for taking the time to leave us a review. We appreciate the feedback as it helps us to improve where needed. Thank you for staying with us and we hope to host you again in the future!
by A verified traveler
Posted 12 Apr 2024
Will be back again
Comment from Hotel Management
13 Apr 2024 by Monica, Hotel Management
Thank you so much for taking the time to leave us a wonderful review! We appreciate the feedback as it helps to ensure we are providing the best service possible. We are so happy you enjoyed your stay with us and can't wait to host you again in the future!
by A verified traveler
Posted 7 Apr 2024
Very comfortable and the front desk staff were very welcoming and helpful.
Comment from Hotel Management
7 Apr 2024 by Monica, Hotel Management
Thank you so much for taking the time to leave us such a great review. We appreciate your feedback as it helps us to ensure we provide the best possible service. We're so happy you enjoyed your stay with us and can't wait to host you again in the future!
by A verified traveler
Posted 3 Apr 2024
Very clean and nice staff knowledgeable about the surrounding area
Comment from Hotel Management
4 Apr 2024 by Monica, Hotel Management
Thank you so much for taking the time to leave us a fantastic review! We appreciate your feedback as it helps us to ensure we are providing the best service possible. We are so happy you enjoyed your stay and can't wait to host you again in the future!
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Ivan., Hotel Management
Thank you for reviewing your stay. Please accept my apologies for the inconveniences experienced. If you would like to share further feedback, please feel free to contact me directly at the hotel. Thank you for staying with us!
by A verified traveler
Posted 2 Apr 2024
I did no like the charge for the parking
Comment from Hotel Management
4 Apr 2024 by Monica, Hotel Management
Thank you for taking the time to leave us a review. We value your feedback as it helps us to ensure we are providing the best service possible. I'm sorry you were unhappy with having to pay for parking but am glad it did not affect your overall score. We will let upper management know about the parking complaint. Thank you for staying with us and we hope to host you again in the future!
