Ratings based on 228 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Irvine
Posted 11 Jun 2024
The room is spacious and clean. But the hotel does not have an elevator. The breakers minimal. The room rate was class to $230 per night. I expected a breakfast with more items, such as scrambled eggs.
Comment from Hotel Management
12 Jun 2024 by Front Desk , Hotel Management
Dear Hong, thank you for staying with us and we truly appreciate your feedback. I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you
by A verified traveler
Posted 11 Jun 2024
Friendly
Comment from Hotel Management
11 Jun 2024 by Front Desk , Hotel Management
Dear David, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
by A verified traveler
Posted 30 May 2024
Nice place for overnight stay for family. Only downside was that the pool was not warm. Kids got cold quickly.
Comment from Hotel Management
1 Jun 2024 by Front Desk , Hotel Management
Dear Jeanne, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
by A verified traveler
Posted 28 May 2024
The area seemed to be dangerous and unsafe. The room smell like cigarettes.
Comment from Hotel Management
29 May 2024 by Front Desk , Hotel Management
Dear Sandra, thank you for staying with us and we truly appreciate your feedback. I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you
by A verified traveler
Posted 27 May 2024
Pretty decent for the price
Comment from Hotel Management
29 May 2024 by Front Desk , Hotel Management
Dear Quanda, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
by A verified traveler
Posted 26 May 2024
Not much around the hotel. More of an industrial area, so kind of deserted on a Saturday night. Fine for a night’s stay though. Walls are a bit thin.
Comment from Hotel Management
26 May 2024 by Front Desk , Hotel Management
Dear James, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
by A verified traveler
Posted 25 May 2024
Front desk was very friendly. We asked about a recommendation for a place for drinks. They recommended Hurricane bar. It was a ten minute walk away, good food drinks and live music.
Only negative was the bed was a little too soft. But, not terrible.
Overall a great value for the price.
Comment from Hotel Management
30 May 2024 by Front Desk , Hotel Management
Dear Michael, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
by A verified traveler
Posted 21 May 2024
Under new management and they are trying, but Was disappointed that the laundry service was not working. Staff was very nice and apologetic for any inconveniences. I think it should improve now with new management.
Comment from Hotel Management
23 May 2024 by Front Desk , Hotel Management
Dear Richard, thank you for staying with us and we truly appreciate your feedback. I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
23 May 2024 by Front Desk , Hotel Management
Dear David, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
by A verified traveler
Posted 19 May 2024
Check in took half an hour, even though there were only two people ahead of me. Breakfast was incredibly skimpy.
Comment from Hotel Management
19 May 2024 by Front Desk , Hotel Management
Dear Robin, thank you for staying with us and we truly appreciate your feedback. I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you
