Ratings based on 217 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Under new management and they are trying, but Was disappointed that the laundry service was not working. Staff was very nice and apologetic for any inconveniences. I think it should improve now with new management.
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 19 May 2024
Check in took half an hour, even though there were only two people ahead of me. Breakfast was incredibly skimpy.
Comment from Hotel Management
19 May 2024 by Front Desk , Hotel Management
Dear Robin, thank you for staying with us and we truly appreciate your feedback. I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you
by A verified traveler
Posted 19 May 2024
N/A
Comment from Hotel Management
19 May 2024 by Front Desk , Hotel Management
Dear Juanita, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
15 May 2024 by Front Desk , Hotel Management
Dear Mariluz, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
by A verified traveler
Posted 6 May 2024
The lighting in the room was poor. There were two lighting fixtures that did not work, possibly due to lightbulbs burned out. Could not see well to read.
There were no tissues in the tissue box, and I tend to blow my nose often.
There was a towel which had a black stain on it.
People were up to all hours in the other rooms.
Would have rather been on the first floor, then having to climb those stairs to the second floor. Did not have that option. No elevator.
Comment from Hotel Management
8 May 2024 by Front Desk , Hotel Management
Dear Kim, thank you for staying with us and we truly appreciate your feedback. I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you
by A verified traveler
Posted 3 May 2024
Very clean rooms and friendly staff, but I only have three complaints. First, the beds were not queen size beds. More like twin. Second, when I looked up the hotel and it stated it served breakfast it would have been better to put continental breakfast. And last, my aunt left her belongings on the bed due to her health issues. We came back from my cousin funeral and her belongings were touched. I’ve stayed at several hotels and motels. Usually when the occupants belongings are on the bed the cleaning staff doesn’t touch the bed or touch the occupants belongings.
Comment from Hotel Management
3 May 2024 by Front Desk , Hotel Management
Dear Sherrie, I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
13 May 2024 by Front Desk , Hotel Management
Dear Roseliene We appreciate your kind review of our property. We are also happy you enjoyed your accommodations while you were with us. Stay Safe during your travels and we hope to see you again when you are in the area
by A verified traveler
Posted 18 Apr 2024
Quality Inn Poughkeepsie exceeded my expectations, and exceeded poor reviews on this site. It was reasonably priced, clean, quiet, and convenient for my purpose of visiting a student at Vassar College. It is located near many dining options and easy to reach. I'll stay here every time I visit Poughkeepsie.
Comment from Hotel Management
18 Apr 2024 by Front Desk , Hotel Management
Dear Thomas, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
by A verified traveler from Port Townsend
Posted 24 Mar 2024
Very clean! Also, first time since covid 2020 where there was housekeeping on a two night stay. TV didn't work properly was my only complaint.
Comment from Hotel Management
25 Mar 2024 by Front Desk , Hotel Management
Dear Scott, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
