Ratings based on 984 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Clean with great staff.
Comment from Hotel Management
30 Apr 2024 by Customer Care Team, Hotel Management
Dear John, Thank you for taking a moment out of your busy schedule to review your experience at the Hampton Inn & Suites Poughkeepsie. We sincerely appreciate your choice to stay with us on this journey and awarding us a 5-star rating! We are happy to hear our clean facilities and committed staff were highlights of your visit, and we hope everything was in order and you had a pleasant and comfortable stay with us. It was a pleasure to host you, and we're excited to have you back for another great experience. Thank you for allowing our team to serve you during your travels. We value your business and your feedback. Have a safe trip!Best,Christopher, GM
by A verified traveler
Posted 28 Apr 2024
Even though our room was near the elevator it was quieter than our stay at your hotel last week.
Comment from Hotel Management
30 Apr 2024 by Customer Care Team, Hotel Management
Dear Joanne, We sincerely appreciate your loyalty as a returning guest, and we are thrilled to hear that your most recent stay at Hampton Inn & Suites Poughkeepsie was quieter than your previous stay experience at our hotel, despite the nearness of your room to the elevator. We understand the importance of providing a peaceful and relaxing atmosphere for our guests, and we hope that along with the tranquility, you enjoyed the convenience that a room close to the elevators has to offer our guests. We are grateful you took the time out of your busy schedule to write a review on our hotel, and we hope to have the pleasure of welcoming you back many more times in the future. Thank you for staying with us on this journey. Safe travels!Best,Christopher, GM
by A verified traveler
Posted 28 Apr 2024
Clean
Comment from Hotel Management
30 Apr 2024 by Customer Care Team, Hotel Management
Thank you for sharing your 5-star experience at Hampton Inn & Suites Poughkeepsie with us and future guests, Kim! We understand the importance of maintaining a clean environment for our guests' comfort and put a lot of effort into upholding this aspect, so it always feels great when our efforts are noticed and appreciated. We also hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we eagerly await your next visit and the chance to share another positive experience with you. Safe travels!Best,Christopher, GM
by A verified traveler
Posted 26 Apr 2024
Front desk staff is very pleasant. They ask if you need help when you look lost. Definitely a great place the room was great clean and dust free.
The bedsheets are so comfortable. Great breakfast selection especially for children!
Comment from Hotel Management
30 Apr 2024 by Customer Care Team, Hotel Management
Dear Sandra, Thank you for sharing such a lovely review of our hotel with us and the community! It's always a pleasure to receive positive feedback from our guests, and we are thrilled to hear our front desk staff left a positive impression on you with their excellence in customer service. Our team takes great pride in providing top-notch service to all our guests, and we are grateful that you've acknowledged our staff for their outstanding customer care. We'll be sure to pass your kind words along to our reception team members, who will be delighted to receive your compliments. We are also happy to learn you found the bedsheets comfortable and appreciated the high cleanliness standards we maintain in our rooms, and it's gratifying to read that our culinary offerings hit the spot and that you consider our breakfast selection to be especially enjoyable for children - thanks so much for supporting our product/service! We always aim to exceed our guests' expectations, and it is most rewarding to hear we have done so for you. We appreciate your choice to stay with us at Hampton Inn & Suites Poughkeepsie and look forward to welcoming you back for another great stay. Have a safe trip, and see you again soon!Best,Christopher, GM
by A verified traveler from HOLBROOK
Posted 23 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Customer Care Team, Hotel Management
Dear Thomas, Thank you for taking the time to rate your stay at Hampton Inn & Suites Poughkeepsie with five stars! We're thrilled you had a positive experience with us and are delighted to have met your expectations on this visit. We appreciate you staying with us on this journey and hope to have the opportunity to welcome you back in the future for another satisfying stay. Safe travels!Best,Christopher, GM
by A verified traveler
Posted 22 Apr 2024
Exceeded my expectations . Great service, great room size and pretty good breakfast as well. Will definitely be returning to Hampton In in the future.
Comment from Hotel Management
23 Apr 2024 by Customer Care Team, Hotel Management
Hello Eva, Thank you for your kind words about your recent stay at Hampton Inn & Suites Poughkeepsie! We are thrilled to hear that we exceeded your expectations with our great service, spacious rooms, and delicious breakfast options. We are delighted to know that you will be returning in the future and we look forward to welcoming you back with the same level of hospitality. Thank you for choosing to stay with us and we appreciate your feedback.Best,Christopher, GM
by A verified traveler
Posted 19 Apr 2024
Comfortable stay
Comment from Hotel Management
23 Apr 2024 by Customer Care Team, Hotel Management
Thank you for the positive review, Dina - it's much appreciated! We are happy to hear that you had a comfortable stay at Hampton Inn & Suites Poughkeepsie, and we hope everything was in order and you had easy access to your essentials. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to make your next stay even more enjoyable, we'd love to hear those details. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Thank you for making us your hotel of choice on this journey. Safe travels!Best,Christopher, GM
by A verified traveler
Posted 18 Apr 2024
Very nice room, clean but dark.
Comment from Hotel Management
19 Apr 2024 by Customer Care Team, Hotel Management
Thank you for staying at Hampton Inn & Suites Poughkeepsie and giving us a positive review, Trude! We are committed to your comfort and satisfaction, and we are happy to hear that you appreciated the clean and dark room. We hope your room provided you with the perfect environment to enjoy a great night's sleep. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Thank you for choosing us for your lodging needs on this journey. Safe travels!Best,Christopher, GM
by A verified traveler
Posted 16 Apr 2024
Good value
Comment from Hotel Management
17 Apr 2024 by Customer Care Team, Hotel Management
Dear Robin, Thank you for staying at Hampton Inn & Suites Poughkeepsie and giving us a positive review. We are happy to hear you found our accommodation to be a good value for the price. Along with ensuring your comfort and convenience, we want you to experience value for money, and we're grateful for your recognition of that. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear those details. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Thank you for choosing us. Safe travels!Best,Christopher, GM
by A verified traveler
Posted 14 Apr 2024
