Ratings based on 19 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Mar 2024 on Hotels
Beautiful beach resort
by A verified traveler
Posted 16 Dec 2021
Location is fabulous. Food quality is good. Condition and cleaning can be improved more. Staff is friendly
by A verified traveler
Posted 27 Sep 2021 on Hotels
by A verified traveler
Posted 2 Mar 2020
Really lovely hotel by the beach, in a surfers' paradise part of east Sri Lanka.
Very chilled, perfect for couples and families with kids too.
Accommodation is in modern luxury huts that blend in perfectly with their surroundings.
We went for breakfast and dinner included option when we booked and it was a good idea. Food has been amazing with local and fusion specialties.
The service is great too, everyone was very polite and helpful. The hotel can arrange safaris in the nearby parks to see elephants, crocodiles and millions of birds.
Comment from Hotel Management
3 Mar 2020 by Ravindra, Hotel Management
Dear Guest,
Warmest greetings from Jetwing Surf! Thank you very much for sharing a fantastic review of your recent experience with other travelers on Expedia.
Guest satisfaction is our utmost priority and so we are absolutely delighted to learn that we were able to exceed your expectations in terms of food experience. Our talented chefs always attempt to source the best ingredients and personalize the culinary journey to suit diverse tastes. I will personally share your kind compliments with the entire team as it will certainly motivate them to continue delivering exceptional services. Moreover, Thank you for identifying our surrounding ideal for not only Surfing but also Nature and wildlife enthusiasts.
We look forward to welcoming you back in the not too distant future for yet another exciting experience at Jetwing Surf.
Ayubowan! (May you live long)
Ravindra De Silva
Manager
by A verified traveler from France
Posted 7 Feb 2020 on Wotif
Relaxed new Jetwing hotel. Cabins are spacious and bathroom is fabulous. A
Short Tuk Tuk ride into Aragum bay where there are lots of of dining options.
Staff are very attentive. Pool hard to get out of.
Comment from Hotel Management
11 Feb 2020 by Ravindra, Hotel Management
Dear Guest,
Thank You for sharing your post review on Expedia platform. we are glad to learn that you enjoyed the location and the eco concept. I will share your appreciation with my staff who made your stay a memorable one.
while thanking your feedback, we look forward to host you once again in not too distant.
Ayubowan (May You Live Long)
Ravindra De Silva
Manager
by A verified traveler
Posted 7 Feb 2020
Comment from Hotel Management
11 Feb 2020 by Ravindra, Hotel Management
Dear Guest,
Thank you for granting 5 star rating on expedia. Its was a pleasure having you with us and I will be sure to share your compliments with the entire team.
Thank you for your patronage and we hope to have the opportunity of welcoming you back to Jetwing Surf for perhaps a longer stay.
Ayubowan! (May you live long)
Ravindra De Silva
Manager
by A verified traveler
Posted 25 Jun 2019
The property is beautiful with Some animals coming around on the beach (cows, goats,...) I loved it. The view is very nice, the staff is excellent. The huts are nice with 2 showers one inside and one outside, but an A.C need to be install because Arugam Bay is really hot and the fans are not enough.
Comment from Hotel Management
5 Jul 2019 by Dilip , Hotel Management
Dear Guest,
Thank you for sharing your wonderful feedback on Expedia subsequent to your recent stay at Jetwing Surf. It is a pleasure to read that you enjoyed every aspect of your stay in and surrounding of the hotel. Your kind words towards the location,the service of our team of associates is greatly appreciated.
While thanking you for your patronage and we hope to welcome you back to Jetwing Surf to explore many more exciting excursions soon.
Ayubowan! (May you live long)
Dilip Kumar
Resident Manager
by A verified traveler
Posted 11 Feb 2019 on Hotels
Nice place, nice service
Comment from Hotel Management
12 Feb 2019 by Dilip Kumar, Hotel Management
Dear Guest,
Thank you for your excellent feedback following recent stay at Jetwing Surf. It values our concept and rendered service during the stay by our talented staff.
While thanking for your patronage, we look forward to welcome in the near future.
by A verified traveler
Recommend
Posted 10 Sep 2018 on HotelsGood food, attentive staff and provides a relaxing atmosphere. Would benefit from having wellness facilities. Overall a very pleasant stay.
Comment from Hotel Management
4 Nov 2018 by Dilip Kumar, Hotel Management
Dear Guest,
Thank you for sharing your experience on Expedia. It was a pleasure to have you stay with us and we hope to have the opportunity of welcoming you back to Jetwing Surf, for yet another memorable stay, soon.
Indeed its in our plan to have inhouse spa soon and thank you for bringing your suggesstion to our attention.
Ayubowan! (May you live long)
Dilip Kumar
Resident Manager
by A verified traveler
Posted 10 Sep 2018 on Hotels
Beautiful new resort. Food is fantastic here.
