Ratings based on 721 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.6 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Property looks abandoned. Homeless people sitting in doorway.
Comment from Hotel Management
3 Jun 2024 by Tammy, Hotel Management
We are very sorry you thought the hotel looked abandoned.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Tammy, Hotel Management
Hello Rory,Thank you for taking the time to rate your stay with us. We are glad you liked your stay. Please visit us the next time you are in the area. We would like the opportunity to earn that last star.Have a terrific day.
by A verified traveler
Posted 2 May 2024
Clean comfortable room. Had to carry luggage from across the street. Breakfast was so-so. Coffee was good.
Comment from Hotel Management
4 May 2024 by Tammy, Hotel Management
Thank you for taking the time to give us some feedback. We don't know what guests like and want changed. I am glad you liked your room and the coffee. We are sorry the parking lot is not something that can be moved at the present or in the foreseeable future. the information on the breakfast will be passed on to the appropriate people.Have a wonderful day.
by A verified traveler
Posted 1 May 2024
A terrible location and an old unkept hotel that smelled .
Comment from Hotel Management
1 May 2024 by Tammy, Hotel Management
We are sorry that your stay did not surpass your expectations. We hope you give us a chance to improve on this impression at a future date.Have a wonderful day.
by A verified traveler
Posted 23 Apr 2024
This is a $60 a night facility at best. Paper thin walls. Truly awful breakfast.
Friendly staff and very large rooms.
Fine if you’re traveling for work and have earplugs, but I would not bring the family here.
Comment from Hotel Management
1 May 2024 by Tammy, Hotel Management
Thank you for taking the time to let us know about your stay. We are sorry the walls did not meet your expectations. I will pass on the information about the breakfast to the appropriate people.Have a great day.
by A verified traveler
Posted 21 Apr 2024
I love the area the staff the only problem I had was not getting fresh towels and wash cloth
Comment from Hotel Management
1 May 2024 by Tammy, Hotel Management
Hello Damaris,We are sorry you had any issues at all. Please give us a chance to do better at a future opportunity.Have a terrific day.
by A verified traveler from State College
Posted 12 Apr 2024
Nice place for a one night stay. Parking is not convenient. Parking lot is bit too far from the hotel. Breakfast is very good. Quiet.
Comment from Hotel Management
1 May 2024 by Tammy, Hotel Management
We are sorry for the placement of the parking lot. When Pomeroy's Department Store was converted into a hotel, there was no way of moving the parking lot. The layout of this block was already complete. We are sorry for any inconvenience.Have a wonderful day.
by A verified traveler
Posted 8 Apr 2024
The area seem a bit shady but the room was very nice
Comment from Hotel Management
1 May 2024 by Tammy, Hotel Management
Hello John,Sorry you weren't happy with the area the hotel is in. We are glad you liked the size of the room. Have a great day.
by A verified traveler
Posted 1 Apr 2024
The spread/blanket on my bed was stained. Terrible location
Comment from Hotel Management
3 Apr 2024 by Tammy, Hotel Management
Hello Mary Louise. We are sorry your stay didn't meet your expectations. We thank you for your feedback. It will be used to improve on future service. The information will be forwarded to all departments concerned. We hope you give us a chance to show you a better experience in the future.Have a wonderful day
by A verified traveler
Posted 21 Mar 2024
I understand they are renovating but i was literally scared to leave my room as i was traveling alone for business. The area was sketchy and its an old ramada Inn that they are changing to a quality Inn. A lot of thudding and dogs barking, i think people actually rented rooms to live in.
Comment from Hotel Management
4 May 2024 by Tammy, Hotel Management
Thank you for your review of your stay. We are sorry you were uneasy about your surroundings while here. Over the years I have worked here, we have had people in the hotel for extended stays for a wide array of reasons. Sometimes in life there are reasons you need to stay in a hotel for a couple weeks or months. I am sorry if this made you uneasy or wonder about the area. I am sorry I cannot explain better, but our guests' privacy matters to us.
