Ratings based on 991 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Convent, and well priced for what it is. Our room had cooking facilities and good size shower, perfect for short stays.
Comment from Hotel Management
13 Jun 2024 by Guest Services, Hotel Management
Dear Anne,Thank you for your review! We're pleased that you found our hotel convenient and well-priced, with cooking facilities and a good-sized shower perfect for short stays. We hope to see you again soon!Kind regards, Guest Services, Sydney Potts Point Central Apartment Hotel
by A verified traveler
Posted 5 Jun 2024
The reception was so accommodating and welcoming! Would definitely stay there again. You can't beat the location. Room was very clean, and the roof deck offers a stunning view of Sydney. Loved eating breakfast out on the roofdeck.
Comment from Hotel Management
13 Jun 2024 by Guest Services, Hotel Management
Dear Brendan,Thank you for your amazing review! We're thrilled that you found our reception accommodating and welcoming. It's great you enjoyed the location, clean room, and stunning rooftop views.We look forward to your next stay.Kind regards, Guest Services, Sydney Potts Point Central Apartment Hotel
by A verified traveler
Posted 4 Jun 2024
Great location, clean and good views.
Comment from Hotel Management
13 Jun 2024 by Guest Services, Hotel Management
Dear Emma,Thank you for your positive review! We're glad you enjoyed the great location, cleanliness, and good views. We hope to welcome you back soon!Kind regards, Guest Services, Sydney Potts Point Central Apartment Hotel
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
13 Jun 2024 by Guest Services, Hotel Management
Dear Emily,Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback. We hope to welcome you back soon!Kind regards, Guest Services, Sydney Potts Point Central Apartment Hotel
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
13 Jun 2024 by Guest Services, Hotel Management
Dear Wen-Yin,Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back soon!Kind regards, Guest Services, Sydney Potts Point Central Apartment Hotel
by A verified traveler
Posted 19 May 2024
Great location. Very clean and comfortable. Exceeded my expectations. Good value, too. Only problem is car parking is either very difficult or quite expensive. Nonetheless, I would go back to stay :)
Comment from Hotel Management
21 May 2024 by Peter B, Hotel Management
Dear Anthony,Thanks for staying with us and for the fantastic review! We're thrilled everything exceeded your expectations. That's exactly what we strive for! We appreciate you letting us know about the parking challenges. Limited parking is unfortunately a common issue in city centers, but we'll definitely take your feedback into account to see if there are any improvements we can make on our end, like exploring partnerships with nearby parking facilities. We're so glad you'd come back despite the parking situation, and we hope to provide another perfect stay next time!Kind regards,Guest Services
by A verified traveler
Posted 17 Apr 2024
Lovely property and ideal location for what I needed, which was easy walking to at Vincent’s hospital. Nice area and lovely little room
Comment from Hotel Management
22 Apr 2024 by Peter B, Hotel Management
Dear Amanda,We're so pleased you enjoyed your stay at Sydney Potts Point Central Apartment Hotel and found our location ideal for your visit to St. Vincent's Hospital. It's wonderful to know that the area and your room met your expectations. We hope to welcome you back soon for another lovely stay!Kind regards, Guest Services, Sydney Potts Point Central Apartment Hotel
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Peter B, Hotel Management
Dear Joe,Thank you for the excellent rating of Sydney Potts Point Central Apartment Hotel! We are thrilled that you had a five-star experience with us and look forward to welcoming you back for another stellar stay in the future.Kind regards, Guest Services, Sydney Potts Point Central Apartment Hotel
by A verified traveler
Posted 4 Apr 2024
I had a decent stay at this hotel, however I do not think I would choose it again. It was not quite as clean as I was expecting based on reviews (ie. hairs in the bathrooms, on the bedding and floor). The staff was helpful in letting me drop my luggage in the morning before check-in, however I experienced multiple instances of finding nobody at the front desk during open hours.
The location is convenient, very close to Kings Cross Station and not too far of a walk to Circular Quay which was nice. The market across the street had a great selection for times when I didn't want to eat at a restaurant and the terrace was an enjoyable spot to relax after a long day.
Comment from Hotel Management
8 Apr 2024 by Peter B, Hotel Management
Dear Callie,Thank you for sharing your feedback. We appreciate your choice to stay with us. We’re pleased that you found our location convenient.We apologise for any inconvenience caused by cleanliness issues during your stay. Rest assured, we take guest feedback seriously, and we will address this promptly. Regarding the front desk availability, we apologise for any lapses you encountered. We appreciate your patience and understanding.Travel safely to your next destination, and we hope to welcome you back in the future.Kind regards, Guest Services Sydney Potts Point Central Apartment Hotel
by A verified traveler
Posted 22 Mar 2024
The staff was more than helpful and courteous. The place was packed with Swifties in town for the Taylor Swift concert, and the limited staff did their best to accomodate all guests. There were a few housekeeping issues due to the circumstances. Staff helped to answer questions and helped to solve some problems that arose. We would book here again if we returned to Sydney.
Comment from Hotel Management
25 Mar 2024 by Peter B, Hotel Management
Dear Robert,Thank you for the stellar rating and for your understanding during a bustling time. We're overjoyed that our team could assist and make your stay enjoyable amidst the excitement of the concert. Your willingness to return is the highest compliment we could receive.We look forward to your next visit to Sydney!Kind regards,Guest ServicesSydney Potts Point Central Apartment Hotel
