Ratings based on 641 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Very clean , everyone was nice.
Comment from Hotel Management
5 Jun 2024 by Kathy Steinburg FOM, Hotel Management
Thank you we are happy to see your stay went well.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
5 Jun 2024 by Kathy Steinburg FOM, Hotel Management
Thank you for your feedback we always appreciate knowing how our guests stay was.
by A verified traveler
Posted 31 May 2024
As usual Hampton Inn is a winner. Check in was smooth and the ladies were nice. The rooms are clean and BIG. The beds are clean with NO bedbugs (most importantly!!!), they have white sheets, and really good pillows too! The bathroom is big and the tub/shower combo has a seat and grab bars as well as a hand held shower nozzle.
I do have a negative tho...the view...there wasn't one. When we looked out our window we saw the backside of another building and thats all. Literally. It was awful.
Comment from Hotel Management
5 Jun 2024 by Kathy Steinburg FOM, Hotel Management
Thank you for your feedback, we are happy to see you had great stay, location of this room is imperative to meet the needs of the guest. Our staff will be happy to see that your stay went well
by A verified traveler
Posted 20 May 2024
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Comment from Hotel Management
22 May 2024 by Kathy Steinburg FOM, Hotel Management
Good morning,Thank you for your feedback we always want to know how our guests stay went making you happy makes us happy :). Thank you,
by A verified traveler from Seneca Falls
Posted 14 Apr 2024
Great location and place. Breakfast was a hit!!
Comment from Hotel Management
15 Apr 2024 by Kathy Steinburg, Hotel Management
Good morning, Ann Marie Thank you for your feedback we always appreciate knowing how our guests stay was. Making you happy makes us happy :) Thank you, Kathy.
by A verified traveler
Posted 7 Apr 2024
Clean and comfortable room
Comment from Hotel Management
11 Apr 2024 by Kathy Steinburg, Hotel Management
Good morning, JoanneThank you for your feedback we always appreciate knowing how our guests stay was. Our staff is always working hard to ensure all guests are happy :) Thank you, Kathy
by A verified traveler
Posted 4 Apr 2024
Great staff and excellent service from front desk
Comment from Hotel Management
4 Apr 2024 by Kassia - Guest Service Manager, Hotel Management
Hello Patricia. Thank you so much for taking the time to leave us a review and for your kind words and feedback. We are so glad that our staff treated you with excellent service during your stay. We hope to have the opportunity to visit with you again in the future!Best wishes,
by A verified traveler
Posted 29 Mar 2024
Beautiful property. Easy checking and out. Great front desk service
Comment from Hotel Management
29 Mar 2024 by Kathy Steinburg, Hotel Management
Eupholia, Thank you for your feedback, our staff is always working hard to ensure all of our guests have great stay. So happy to see that your stay was a great one:) I will share your feedback with staff.Thank you Kathy
by A verified traveler
Posted 24 Mar 2024
Very convienient, and great staff!
Comment from Hotel Management
25 Mar 2024 by Kathy Steinburg, Hotel Management
Good morning, Karla Thank you for your feedback we always appreciate knowing how your stay was with us. Our staff is always working hard to ensure all guests have great stay. I will shar your feedback with staff. Thank you, Kathy
by A verified traveler
Posted 8 Mar 2024
Friendly and attentive staff. Rooms could use a little more sound proofing though. Overall it is a nice hotel.
Comment from Hotel Management
18 Mar 2024 by Kathy Steinburg, Hotel Management
Thank you for your feedback we appreciate knowing how your stay was. Yes, I agree Hilton hotels needs thicker walls :) We are happy to see your overall stay went well.Thank you, Kathy
