Ratings based on 989 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Petersburg
Posted 1 May 2024
dated, needs some work, no coffee maker in room,
Comment from Hotel Management
1 May 2024 by Hotel Manager , Hotel Management
Dear Nathan,We appreciate your feedback and apologize for any inconvenience caused by the dated aspects of our hotel and the lack of a coffee maker in your room. We'll work on improvements to enhance your experience. Thank you for sharing your thoughts with us.Sincerely, Hotel Manager
by A verified traveler
Posted 27 Apr 2024
Overlooks the river.
Comment from Hotel Management
28 Apr 2024 by Hotel Manager , Hotel Management
Dear Edwin,Thank you for your feedback. We appreciate you mentioning our river view. If there's anything specific you feel we could improve upon to earn a higher rating next time, please let us know. We're always looking for ways to enhance our guests' experience.Sincerely, Hotel Manager
by A verified traveler
Posted 22 Apr 2024
Dated but clean and car charge station
Comment from Hotel Management
23 Apr 2024 by Hotel Manager , Hotel Management
Dear Harold,Thank you for sharing your feedback. We're glad to hear that you found the hotel to be clean and that you appreciated the availability of a car charging station. We understand that the hotel may be dated, and we appreciate your understanding. Your comments will be shared with our team, and we hope to have the opportunity to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Apr 2024
The lobby and restaurant are clean and attractive. The restaurant has a great view of the river. For the money this place is incredible. The bathtub/shower is clean & deep (great for soaking a sore body. i have worked in this business and admire this hotel. We travel to Montana annually, so we'll be back. In the restaurant Tallie took great care of us & the food was very good.
Comment from Hotel Management
15 Apr 2024 by Hotel Manager, Hotel Management
Dear David, We're thrilled to hear you enjoyed the cleanliness of our lobby and restaurant, as well as the picturesque river view. It's wonderful to know that you found great value in your experience with us and appreciated the clean and deep bathtub and shower. We're grateful for your admiration and look forward to welcoming you back during your annual visits to Montana. We'll be sure to pass along your compliments to Tallie and our restaurant team. Thank you for choosing to stay with us!Sincerely,Hotel Manager
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a fantastic stay with us. If you have any specific feedback or if there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 7 Apr 2024
I stay in nice hotels like this one all the time; but I have a question, why do all the toilets have loose seats, is there not anyone around to tighten up the seats on the toilets???
Comment from Hotel Management
7 Apr 2024 by Hotel Manager , Hotel Management
Dear Terry,Thank you for your perfect rating and your feedback. We're glad to hear that you enjoyed your stay overall. We apologize for the inconvenience with the loose toilet seats. Your comment has been noted, and we will address this issue promptly to ensure a more comfortable experience for our guests in the future. We appreciate your input and hope to welcome you back for another pleasant stay.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Apr 2024
Quiet
Comment from Hotel Management
4 Apr 2024 by Hotel Manager , Hotel Management
Dear Lee,We're glad to hear that you appreciated the quiet atmosphere during your stay. Creating a peaceful environment for our guests is important to us, and we're pleased that you found it to your liking. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for an even better stay in the future!Sincerely, Hotel Manager
by A verified traveler from Veradale
Posted 1 Apr 2024
Sadly Templins has gone down hill. This was once a gem to stay at. Mildew in the sink, black (dirty) grout, single coat painted walls, slashed curtain, broken bathroom knob, broken door lock and a domestic violence dispute next room over. The lobby looks nice but rooms are in need of a complete makeover.
Comment from Hotel Management
2 Apr 2024 by Hotel Manager, Hotel Management
Dear Katrina,We are truly sorry to hear about your disappointing experience during your recent stay. Please accept our sincerest apologies for the issues you encountered in your room and the disturbance from the neighboring room. We take your feedback seriously and will address these concerns with our team to ensure improvements are made. Your feedback is invaluable as we strive to provide our guests with the best possible experience. We hope you will give us another chance to exceed your expectations in the future.Sincerely,Hotel Manager
by A verified traveler from Surrey
Posted 31 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Hotel Manager, Hotel Management
Dear Terry,Thank you for your 5 out of 5 rating! We appreciate your positive feedback and are delighted that you had a great experience during your stay with us. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another fantastic stay whenever your travels bring you back to our area.Sincerely,Hotel Manager
by A verified traveler from Great falls
Posted 28 Mar 2024
Rooms need a upgrade as the urine smell is pretty harsh but otherwise service was great beautiful outside of the hotel nice interior just need to upgrade rooms :)
Comment from Hotel Management
28 Mar 2024 by Hotel Manager, Hotel Management
Dear Jasmin,Thank you for sharing your feedback with us. We're glad to hear that you appreciated our great service and found the exterior of the hotel beautiful with a nice interior. We apologize for any inconvenience caused by the odor in the rooms and will work diligently to address this issue and upgrade our rooms to ensure a more pleasant experience for our guests. Your input is valuable to us, and we hope to have the opportunity to welcome you back for an improved stay in the future.Best Regards,Hotel Manager
