Ratings based on 155 Verified Reviews

3.6 out of 5
76% of guests recommend
3.8 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 29 May 2024
Located right on the beach. Perfect location. However if u are not traveling by ferry, u need to hire porter to carry the stuff to the hotel because of the distance. Overall I felt that it is not worth of money spent.
Comment from Hotel Management
29 May 2024 by La Caravella Positano , Hotel Management
Dear Guest, thank you very much for stay with us.We inform you that we are located in the center of Positano a few meters from the sea, if you arrive by ferry we are located just a few meters and you don’t need porter service, but if you arrive by car or taxi is just 5 min walking from the main road, if you wish to bring yourself your luggage otherwise there are the Porter Service that is a extra service of Positano as every place that are located on the beach of Positano.Regards La Caravella Positano, relais, beach & residences
4 out of 5
by A verified traveler

Posted 19 May 2024
We were pleasantly surprised with this location especially given the terrible reviews that it has. I can’t speak for the other rooms but we booked a “double partial sea view” and it was great! Room was decently clean, amazing location, and bed was comfy! Check in was a little confusing but if you call when you get there, they will send Rosa to get you in. And yes, like some other reviews say, she does take you to the downstairs closet looking room but if you’re nice to her, she’ll be nice to you! Overall very happy with our stay!
Comment from Hotel Management
21 May 2024 by La Caravella Positano, Hotel Management
Thank you very much for stay with us
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Comment from Hotel Management
2 May 2024 by La Caravella Positano, Hotel Management
Dear Guest,Thank you very much for stay with us.Best Regards.La Caravella Positano
5 out of 5
by A verified traveler

Posted 13 Apr 2024
Wonderful staff, and accommodated all our needs. The room was very clean, and a wonderful location! Will definitely come back, and also referring all my friends.
Comment from Hotel Management
13 Apr 2024 by La Caravella Positano, Hotel Management
Thank you so much for stay with us, it was a pleasure. We wait you back.
5 out of 5
by A verified traveler

Posted 17 Oct 2023
Beautiful place close to everything and staff very friendly
4 out of 5
by A verified traveler

Posted 10 Oct 2023
They are very nice. The “beach view” isn’t really a view and the bed is super uncomfortable. Barely slept. But you cannot beat the location. Right on the beach with own shade and chairs.
5 out of 5
by A verified traveler

Posted 22 Sep 2023
Quaint, cutely decorated casita type hotel with nice patio, living room, kitchenette, bed and bath right on the beach. Unfortunately, the beach bar next door plays loud music nightly until midnight. Hotel did not include kitchen towels, soap, sponge, paper towels or wine glasses. For the nightly price, those items need to be included. Overall, we enjoyed our stay, which was four nights.
1 out of 5
by A verified traveler

Posted 6 Sep 2023
Communication with front desk is terrible. It was my 30th anniversary. The rooms AC was not working. Front desk gave us fans. It was the middle of summer. I got in touch with expedia and they denied expedia of anyone complaining on AC not working. We understand sometimes things break and stop working but not to try to fix it and find a solution and lie about no one complaining is not acceptable. They did not care to refund us any amount. It is NOT worth the MONEY. I DO NOT recommend this stay. I want at a partial refund.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2023
4 out of 5
by A verified traveler

Great location but unwelcoming staff

Posted 10 Jun 2023 on Hotels
Check in was confusing. You have to call and someone comes out to greet you in the courtyard. The room we had included a daybed and we asked for an extra sheet and pillowcase to cover it. We sent an email and called and the next day we were met in the courtyard by the staff who told us it was ‘not normal’ that we wanted the extra sheets. She wanted us to show her the room and accused us of hosting additional guests beyond the 2 of us (which we were not). We were also told that she would check the video surveillance to ensure we did not have additional guests (which we did not). It just left a bad taste for our stay. On the positive side, it is a great location!