Ratings based on 32 Verified Reviews

4.8 out of 5
83% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Izmir

Posted 1 Apr 2024
The hotel service was one of the best ever. I guess this hotel is the real meaning of a boutique hotel... It was really nice stay.
5 out of 5
by A verified traveler

Posted 30 Mar 2024
By far the best service I have ever experienced at a hotel. The attention to detail is mesmerizing. The staff all know your name, your dining on the finest china, with the best silver, the products are Acqua di Parma, the breakfast is incredible. Simply flawless
5 out of 5
by A verified traveler from SAN DIEGO

Posted 24 Nov 2022
Nice hotel, rooms could be more spacious but would definitely stay again. The service was really good and right by the water
5 out of 5
by A verified traveler

Posted 15 Apr 2022
Beautiful hotel and location. Kind staff and good service. Memorable.
Comment from Hotel Management
16 Apr 2022 by michela.nicosia, Hotel Management
Dear Anne, grazie for your kind review, we look forward to the great pleasure of welcoming you again soon in Portofino. Best regards, Michela Nicosia, Hotel Manager, Splendido Mare, a Belmond Hotel, Portofino
5 out of 5
by A verified traveler

Posted 25 Oct 2021 on Hotels
Just perfect
Comment from Hotel Management
29 Oct 2021 by ermes.demegni, Hotel Management
Thank you for your kind score, we hope to welcome you again soon in this wonderful corner of paradise. Best regards
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2021
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2021
5 out of 5
by A verified traveler

True luxury

Posted 6 Sep 2021 on Hotels
True luxury stay, everything is impeccable
Comment from Hotel Management
7 Sep 2021 by ermes.demegni, Hotel Management
Dear Guest, thank you for your kind review. It's a pleasure to read that you enjoyed your stay with us, we look forward to welcome you again soon in Portofino. Best regards, Ermes De Megni, General Manager, Splendido & Splendido Mare, Belmond Hotels, Portofino Michela Nicosia, Hotel Manager, Splendido Mare, Belmond Hotel, Portofino
5 out of 5
by A verified traveler

Don’t think just book

Posted 26 Jul 2021 on Hotels
Unbelievably good- worth every penny. Attention to detail in the hotel in terms of service and design is incredible
Comment from Hotel Management
2 Aug 2021 by ermes.demegni, Hotel Management
Dear Guest, grazie mille for your kind review, we hope to see you again soon in this wonderful corner of paradise. Best regards from sunny Portofino Ermes De Megni General Manager Splendido & Splendido Mare, Belmond Hotels, Portofino
5 out of 5
by A verified traveler

Posted 3 Jul 2021
Portofino is beautiful and the hotel is amazing
Comment from Hotel Management
5 Jul 2021 by ermes.demegni, Hotel Management
Dear Guest, thank you for your kind review, we hope to welcome you again soon in Portofino! Ermes De Megni, General Manager, Splendido & Splendido Mare, Belmond Hotels, Portofino Michela Nicosia, Hotel Manager, Splendido Manager, Belmond Hotel, Portofino