Ratings based on 87 Verified Reviews

4.3 out of 5
74% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

NOT a 5 Star Hotel

Posted 2 Nov 2023 on Hotels
This is not a 5 star hotel - first there is no gym or spa or fitness. I thought to have 5 stars you need this. Second, no hot water and no one seemed to do much about it. We only had hot water the first day of our stay, then the second and third none and the staff was not very helpful. Third, no restaurant - only some pizzas in the room. And finally staff was not very friendly and concierge was clueless, even made us a reservation for a restaurant that was closed. The room was nice, hotel recently remodelled but the overall experience was negative, and this hotel cannot say they are a 5 star nor charge 5 star prices with this service.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2023
5 out of 5
by A verified traveler

Posted 14 Sep 2023
We stayed in the hotel near the main square. Parking was provided and the service was excellent. The room was small but very tastefully furnished. I would recommend this hotel to anyone.
3 out of 5
by A verified traveler from London

Posted 20 Jun 2023
There were renovation works happening at the property but nothing was mentioned when I booked. The room showed a balcony in the pictures, but there were no balconies in the whole hotel, when I asked staff they said they used pictures from their other hotel in Portofino. In general the whole stay was very average
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2022
4 out of 5
by A verified traveler

Posted 19 Sep 2022 on Hotels
Beautiful hotel, easy to walk into town. Staff was very helpful and eager to help.
4 out of 5
by A verified traveler

Posted 12 Sep 2022
Lovely and attentive staff, room was spacious but some furniture a little tired. The bathroom only had one sliding door on the shower meaning there was always a big gap, thus a lot of water landing on the floor. Did question this with reception but didn't hear back. Rooms cleaned twice a day though, so we always had towels and mat replaced afterward. Lovely decor and location - would stay again.
4 out of 5
by A verified traveler from san antonio

This traveler left a rating score only Posted 29 Aug 2022
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2022 on Hotels
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