Ratings based on 26 Verified Reviews
3.0 Room cleanliness
2.8 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice location, fairly basic but overall good
Posted 28 Feb 2022 on HotelsThe views are great, and the location is good. The cabins are rather basic and could do with some improvements and updating, but comfortable enough and overall I would recommend staying here.
Comment from Hotel Management
3 Mar 2022 by Aracelys, Hotel Management
Thank you for your feedback, We really appreciate that.
by A verified traveler
Posted 14 Feb 2022
👍
Comment from Hotel Management
3 Mar 2022 by Aracelys, Hotel Management
Thank you!
by A verified traveler
Posted 17 Jan 2022 on Hotels
Comment from Hotel Management
3 Mar 2022 by Aracelys, Hotel Management
Gracias por la puntuación! Los esperamos de regreso en Scuba Portobelo.
by A verified traveler
Posted 30 Apr 2019 on Orbitz
The only good thing is the view (nice balcony facing the sea). All the rest was bad and definitely not worth the price. Terrible welcome (the staff was angry coz you are not supposed to arrive after four... how could we know? They wanted to charge us a 10 dollar fine), our room was never cleaned, the working wi-fi was turned off in the evening, the water was barely warm - sometimes -. For a lower price I wouldn't complain, but we paid 60 dollars per night. NOT recommended.
by A verified traveler
Posted 13 Dec 2018 on Hotels
I can't recommend this as a place to stay. I was the only person there in the off-season, and it took 15 minutes to find the person to check me in. They locked the main gate at around 10, and I had to check to make sure I didn't get locked out accidentally when I went out.
Comment from Hotel Management
20 Dec 2018 by SCUBAPORTOBELO, Hotel Management
Good afternoon Michael,
Thanks for your comments above.
We apologize that you kept waiting so long in order to complete check in. Normally, our customers are leaving on Sundays, probably, that is why you were our only customer that day. Your reservation was for only a night, you couldn't see that we had more customers on Monday and during the week.
Portobelo is a rural area and for security reasons the doors are closed at night. We have the characteristic as a hostal, not like a hotel with a front desk 24/7 and rooms open during all night.
Best regards.
by A verified traveler from YVR
Extremely overvalued
Posted 6 Jan 2018 on Orbitz
Cons: Cut the price in half
Considering the place was empty, and other hotels were adjusting prices to fit demand, it was disappointing to find how overpriced this venue was. We weren't scuba aficionados, and other hotels in the area probably offered the same quality for a similar price, but we were paying the same price for a Junior suite in a 3.5 star hotel in Panama City. So, get up early and drive to Portobelo, but don't stay there.
by A verified traveler
Close to no beach
Posted 30 May 2017I give a 1 star water trckel zero pressure no hot water bed sucked
Recommended
for Everyoneby A verified traveler
Can't get any closer to the water.
Posted 13 Nov 2016Nothing fancy but a great location on the water if you are there for water activities or just to relax.
by James from Uberalles
THIS HOTEL SUCKED AND HOTELS.COM HAS DONE NOTHING
Posted 13 Aug 2016 on HotelsTHIS PLACE WAS ABANDONED WHEN I ARRIVED AND I LEFT. I CALLED THE HOTELS.COM HELP LINE AND TOLD THEM NO ONE WAS AROUND WHEN I CHECKED IN. SOMEBODY SAID THEY WOULD REFUND MY MONEY!!! THE HOTEL SERVICE SUCKED AND SO FAR, HOTELS.COM SERVICE HAS SUCKED!!
by A verified traveler
Posted 19 Apr 2016 on Hotels
