Ratings based on 236 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2023
Ok
Comment from Hotel Management
4 Oct 2023 by Equipe Saint Tropez, Hotel Management
Prezada, Sra. Anacirema! Obrigada por reservar um tempo para nos avaliar! Esperamos você e sua família em breve! Um abraço da equipe Saint Tropez.
by A verified traveler
Posted 21 Feb 2023
Beautiful place
Comment from Hotel Management
22 Feb 2023 by Saint Tropez, Hotel Management
Prezado, Sr. Marcílio! Obrigada por reservar um tempo para nos avaliar! Ficamos felizes em saber que ocorreu tudo bem em sua estadia conosco! Esperamos você e sua família em breve! Um abraço da equipe Saint Tropez.
by A verified traveler
Awful, bad service, bad food, very disorganized
Posted 15 Dec 2022 on HotelsThe resort is very disorganized. I arrived late for the check in due delay with my flight. I was exhausted already and when I went to the reception it was only one person there and he asked me to scan a QR code and do self check in but the browser never worked and after many tries he decided to do my check in, then he informed me that I had to pay for the full amount of the room since I had an email with the reservation confirmation saying that I had put a deposit already and only had to pay for remaining balance when I arrive at the property. I showed him that but he did not care and kept telling me that I should provide proof of payment and I told him that was the proof of payment. He let me pay for remaining balance as I forwarded the reservation confirmation to the hotel and he said that he was going to talk to his manager and let me know in the next day. We came to our room tired and just want to take a shower, grab something to eat so we could relax and get some sleep but he kept calling the room asking me to go to front desk to present a photo of my credit card statement to proof the payment of the deposit. I told him that I could not access my credit online statement because the internet of the hotel wasn’t working and he had to wait until the next day so stop to bother me. When I left the room to have dinner he kept sending me message on what’s app. I’m very pissed 😡 and upset
Comment from Hotel Management
21 Dec 2022 by Saint Tropez., Hotel Management
Prezada, Sra. Keula! Agradecemos por seu contato e informamos que suas observações foram encaminhadas aos departamentos responsáveis para que possamos aperfeiçoar a cada dia e oferecer uma hospedagem excelente.
by A verified traveler
Posted 8 Aug 2021 on Hotels
Comment from Hotel Management
9 Sep 2021 by Saint Tropez - Andressa, Hotel Management
Prezado! Obrigada por reservar um tempo para nos avaliar! Ficamos felizes em saber que correu tudo bem em sua estadia conosco! Esperamos você e sua família em breve! Um abraço da equipe Saint Tropez.
by A verified traveler
Posted 23 Aug 2020 on Hotels
Hotel needs remodeling.. breakfast not good.
by A verified traveler from New Jersey
Posted 19 Aug 2020
Gostei muito, os funcionários são prestativos, café da manhã muito gostoso, pé na areia
by A verified traveler
Paradise is close
Posted 21 Mar 2020 on HotelsAmazing location by the beach, pé na areia( foot on the sand), food, staff. We loved everything. Just suggesting take care of mold on tiles at bathroom.
Comment from Hotel Management
16 Apr 2020 by Saint Tropez Praia Hotel., Hotel Management
Prezada Sonia, bom dia!
Muito obrigado pela sua atenção e por doar um minuto do seu tempo para realizar sua avaliação, pois é muito importante para nós!
by A verified traveler
Posted 26 Nov 2018
The view is incredible and the staff is amazing! Had a great time and very thankful for the care and professionalism of all staff members.
Comment from Hotel Management
24 Dec 2018 by Ludmyla, Hotel Management
Prezados! Obrigada por reservar um tempo para nos avaliar! Ficamos felizes em saber que correu tudo bem em sua estadia conosco! Esperamos você e sua família em breve! Um abraço da equipe Saint Tropez.
by Thomas
Posted 5 May 2016 on Hotels
by A verified traveler
Posted 24 May 2024
