Ratings based on 258 Verified Reviews

4.8 out of 5
86% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Jun 2024
Loved our stay here! Plenty of room, clean property, and comfortable beds. The staff are very friendly and helpful and it is in a great location within walking distance to tourist sites and markets. 10/10 would stay again!
5 out of 5
by A verified traveler from College Point

Posted 6 Jun 2024
Excellent location. Beautiful building.
Comment from Hotel Management
7 Jun 2024 by YOUROPO Team, Hotel Management
We're glad you enjoyed our location and the beauty of our building! If there's anything else we can assist you with or if you have any suggestions for improvement, feel free to let us know. We appreciate your feedback!Best regards
5 out of 5
by A verified traveler

Posted 26 May 2024
Great communication prior to arrival and during our stay. Apartment is spacious, very well equipped, clean and in a great location for all the old town and within walking distance to everything.
Comment from Hotel Management
7 Jun 2024 by YOUROPO Team, Hotel Management
We're delighted to hear that you had a positive experience with us! Providing clear and timely communication is important to us, and we're glad that it contributed to your stay. It's wonderful to know that you found the apartment spacious, well-equipped, and clean, and that its location suited your needs for exploring the old town and other attractions within walking distance. Thank you for sharing your feedback, and we hope to have the pleasure of hosting you again in the future!
5 out of 5
by A verified traveler

Posted 17 May 2024
We really appreciated the knowledge and helpfulness of staff. The apartment had great amenities, and a very unique historical feel.
Comment from Hotel Management
19 May 2024 by YOUROPO Team, Hotel Management
Thank you for your kind words! We're delighted that you found our staff knowledgeable and helpful. It's wonderful to hear that you enjoyed the amenities and the unique historical feel of the apartment. We look forward to welcoming you back in the future!
5 out of 5
by A verified traveler

Posted 10 May 2024
This is a special place to stay at. The room was a converted apartment that was clean, comfortable and in the perfect location to see Porto. The staff and management were wonderful. Juleta, Davalo and the entire staff made us feel like family. When returning to Porto, this is the only place we will stay at. Thank you all for making this a special visit. Steve Reisch
Comment from Hotel Management
10 May 2024 by YOUROPO Team, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you had a special and memorable stay with us. It's wonderful to know that you found our room clean, comfortable, and perfectly located for exploring Porto. Our team works hard to provide exceptional service, and we're delighted that Juleta, Davalo, and the rest of our staff made you feel like family. We can't wait to welcome you back on your next visit to Porto!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2024
5 out of 5
by A verified traveler from Waltham

Posted 27 Apr 2024
This is our first trip to Porto and this hotel is perfect! The location is pretty much in the center and is close to everything. The staffs are very friendly and give great suggestions on sightseeing, eating and shopping. The rooms are clean, well equipped and beautifully decorated. We really enjoy our stay and highly recommend this place.
Comment from Hotel Management
7 May 2024 by YOUROPO Team, Hotel Management
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your first trip to Porto and that our hotel was perfect for your stay. It's fantastic to know that you appreciated our central location, friendly staff, and clean, well-equipped rooms. We strive to provide a memorable experience for all our guests, and we're thrilled that we succeeded with your stay. We appreciate your recommendation and look forward to welcoming you back in the future! If you need anything else, don't hesitate to reach out.
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Reception and staff were all amazing and really appreciate Luz for being so helpful and checking us in early! Couldn't ask for a more central location, clean and wonderful space. We did hear our neighbours during one night and recommend bringing slippers if your feet are sensitive to cool floors (natural stone floors, which would be wonderful during hot months). Checkout was super easy. Would definitely stay at one of their Aparthotels again!
Comment from Hotel Management
16 Apr 2024 by YOUROPO Team, Hotel Management
Thank you so much for your kind words! We're delighted to hear that you had a wonderful stay and that Luz could assist you with an early check-in. We appreciate your feedback regarding the central location, cleanliness, and overall experience. We'll take note of your suggestion about bringing slippers for sensitive feet and will continue to strive for excellent service. We look forward to welcoming you back to one of our Aparthotels in the future!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Mar 2024
5 out of 5
by A verified traveler

Pleasant stay

Posted 22 Jan 2024 on Hotels
The front desk was always available and very willing to help and please the client. The hotel is centrally located and close to the metro station. There’s also a supermarket next door.
Comment from Hotel Management
4 Feb 2024 by YOUROPO Team , Hotel Management
Dear Corazon, Thank you for sharing your positive experience! We're thrilled that our front desk team was able to assist you well, and our central location near the metro station and adjacent supermarket added to your convenience.We appreciate your feedback and hope to welcome you back for another great stay!Best regards,