Ratings based on 37 Verified Reviews
4.8 Room cleanliness
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
We like the gym. The staff was very nice and helpful. Very clean. Modern look. Good location.
by A verified traveler from London
Posted 19 Apr 2024
I’m really glad we chose this place to stay for our first family trip :) the staff couldn’t have been any more welcoming and the apartment was beautiful, even better than the pictures suggest! Everything just worked and made the stay pretty effortless. The private airport transfer was also well worth adding on to the stay. We hope to return!
by A verified traveler from SCARBOROUGH
Posted 18 Apr 2024
Amazing… nothing else
by A verified traveler
Posted 14 Apr 2024
Online check-in was easy and staff are friendly. Good location and very nice flat.
Comment from Hotel Management
14 Apr 2024 by Village by BOA Team, Hotel Management
Dear Eric,Thank you for the excellent review on Expedia. We're thrilled to hear that you found the online check-in process easy and our staff friendly. It's great that the location and the quality of your flat met your expectations.We strive to provide a seamless and welcoming experience for all our guests, and your feedback is a wonderful affirmation of our efforts. We look forward to the opportunity to host you again soon for another enjoyable stay.Warm regards,
by A verified traveler
Fab!
Posted 1 Mar 2024 on HotelsGood location, a few minutes walk from Trindade station and to the local market. Staff friendly and very helpful. We requested a high chair and this was promptly provided. The cot provided was a "proper" cot rather than a travel cot too.
Breakfast was delicious. The traditional breakfast contained granola, croissants, bread rolls, fruit, yoghurt, milk, orange juice, tea bags, jam, Nutella, butter, ham & cheese. We also tried the vegetarian option and this was similar but with lovely pancakes instead of the croissants.
Coffee pods and water were replenished daily with the house keeping. We found this place relaxing after walking around all day, with the added bonus of being able to watch netflix. Super handy having a downstairs loo when the baby was sleeping upstairs too.
Only a couple of minor points if we were being really nitpicky! You can hear the metro inside the apartment when the trains screech but this didn't disturb our sleep and it wouldn't stop us staying there again after all you pay for the convenience of being near the station! Also the doors to the apartments are small double doors, of which both needed opening to fit our (umbrella type) buggy through each time we left the apartment, this didn't take long to do, but may be a factor if you can't bend down easily as the latches are on the top and bottom. Overall though it was a really nice place to stay and I would thoroughly recommend it!
Comment from Hotel Management
7 Mar 2024 by Village by BOA Team, Hotel Management
Dear Guest,Thank you for your detailed review. We're delighted you found our location convenient, just a short walk from Trindade station and the Bolhão Market. Your appreciation for our friendly and helpful staff, as well as the amenities provided, including the high chair and cot, is greatly valued.We're glad the breakfast offerings, with both traditional and vegetarian options, were to your liking, and that the smart TV and the practicality of an additional bathroom added comfort to your stay.Your feedback on the metro noise and the door design has been noted as we continuously seek to improve our guest experience.We're thrilled you'd recommend us and look forward to welcoming you back for another pleasant stay.Warm regards,
by A verified traveler
Posted 15 Feb 2024
What a beautiful, relaxing place to stay. Very stylish oasis in the city. The staff were so friendly. Overall very ethical too.
Comment from Hotel Management
21 Feb 2024 by Village by BOA Team, Hotel Management
Dear Jacqueline,Thank you for your review. Welcoming you to Porto was our pleasure, and we're thrilled you enjoyed the serene retreat we've created right in the city's heart. Our team's warmth and the careful attention to detail in our decor are central to the inviting atmosphere we aim to provide for all our guests.We look forward to your next visit, hoping to offer you another delightful experience.Warm regards,
by A verified traveler
Posted 31 Jan 2024
Really lovely property, very stylish and comfortable. Staff were lovely and the location was ideal.
Comment from Hotel Management
4 Feb 2024 by Village by BOA Team, Hotel Management
Dear William,Thank you for your kind words. It's rewarding to hear that the stylish ambiance and comfort of our property, along with the warmth of our staff and the convenience of our location, stood out during your stay.We're looking forward to welcoming you back, ensuring your next visit is just as enjoyable.Best regards,
by A verified traveler
Posted 12 Jan 2024
Really great.. beautiful property and rooms.. great location and lovely staff.. easy check in and check out..
Comment from Hotel Management
19 Jan 2024 by Village by BOA Team, Hotel Management
Dear Mark,Thank you for your excellent review and for choosing Village by BOA for your stay. We're absolutely delighted to hear that you found our property beautiful and our rooms to your liking. It's also great to know that our location and the friendliness of our staff contributed positively to your experience.We're pleased that you found the check-in and check-out process easy and seamless, as we strive to ensure a hassle-free experience for all our guests.We look forward to the opportunity to welcome you back again soon for another great stay.Warm regards,
by A verified traveler
Posted 7 Dec 2023 on Hotels
Comment from Hotel Management
10 Dec 2023 by Village By BOA Team, Hotel Management
Dear James,Thank you for awarding us a perfect rating. We are delighted to know that your experience with us was to your utmost satisfaction. It's our goal to provide exceptional service and a memorable stay for each of our guests, and your high rating is a wonderful affirmation of our efforts.We look forward to welcoming you back to Village By BOA for another excellent experience.
by A verified traveler
Posted 7 Dec 2023
Comment from Hotel Management
10 Dec 2023 by Village By BOA Team, Hotel Management
Dear Oliva,Thank you for awarding us a perfect rating. We are delighted to know that your experience with us was to your utmost satisfaction. It's our goal to provide exceptional service and a memorable stay for each of our guests, and your high rating is a wonderful affirmation of our efforts.We look forward to welcoming you back to Village By BOA for another excellent experience.
