Ratings based on 582 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
All good
Comment from Hotel Management
20 May 2024 by sbastos, Hotel Management
Thank you very much for your feedbackBest regardsSérgio BastosGeneral Manager
by A verified traveler
Posted 18 Apr 2024
Staff was very helpful. Clean, modern hotel with very good breakfast. Nice lobby conversational area. Will likely need short Uber or taxi ride to get to tourist and Porto historic areas. Not in the historic center. Access to mall shopping next door.
Comment from Hotel Management
19 Apr 2024 by sbastos, Hotel Management
Thank you very much for your comments and evaluation.Best regardsSérgio BastosGeneral Manger
by A verified traveler
Posted 20 Feb 2024 on Hotels
by A verified traveler
Posted 26 Dec 2023 on Hotels
Comment from Hotel Management
27 Dec 2023 by SBASTOS, Hotel Management
Muito obrigado pela excelente apreciação do Hotel Mercure Porto GaiaAtentamenteSérgio BastosDirector
by A verified traveler
Posted 23 Nov 2023
Comment from Hotel Management
4 Dec 2023 by SBASTOS, Hotel Management
Muito obrigado pela excelente avaliação do Hotel Mercure Porto-GaiaAtentamenteSérgio BastosDirector
by A verified traveler
Posted 15 Nov 2023 on Hotels
Amazing location, amazing pricing, friendly service. Love the staff and the place
Comment from Hotel Management
16 Nov 2023 by sbastos, Hotel Management
We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Best RegardsSérgio BastosGeneral Manager
by A verified traveler
Posted 1 Nov 2023 on Hotels
Difficult to get to Downtown Porto , no attraction around it except shopping mall but very good hotel
Comment from Hotel Management
6 Nov 2023 by SBASTOS, Hotel Management
We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our teamBest regardsSérgio BastosGeneral manager
by A verified traveler
Posted 30 Oct 2023
Comment from Hotel Management
20 Nov 2023 by sbastos, Hotel Management
Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipaAtentamenteSérgio BastosDirector
by A verified traveler
The interior was nice but entran was hard to find
Posted 28 Oct 2023 on HotelsWe stayed one night while in Porto and it was a very pleasant stay. The room was modern, clean, comfortable and spacious. Our only issue was that it was hard to find because there is no front entrance off the street like most hotels and only small signage regarding parking so we ended up driving around it a few times before we realized how to get to the entrance. The hotel interior is nice but the whole entry area outside of it looks sad and neglected and was an odd set up, but didn’t really take away from our experience since we were heading into the city and just wanted a place for the night where we could park. Overall I’d probably stay here again since it suited us and was affordable.
Comment from Hotel Management
31 Oct 2023 by sbastos, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsSérgio BastosGeneral Manager
by A verified traveler
Posted 18 Oct 2023 on Hotels
Comment from Hotel Management
20 Oct 2023 by sbastos, Hotel Management
Obrigado pela sua avaliaçãoAtentamenteSérgio BastosDirector
