Ratings based on 847 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Loved the stay, in a great area, and very nice staff!
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Front Office, Hotel Management
The Hotel Moon & Sun staff thanks you for your comment!
by A verified traveler from CBS
Posted 27 May 2024
Excellent place to stay and within a short walk to the waterfront. Great selection of restaurants around the hotel.
Would highly recommend.
Comment from Hotel Management
27 May 2024 by Inês Silva - Front Office, Hotel Management
Dear Mr. David,Thank you very much for the great review of our hotel. At Hotel Moon & Sun Porto we want to offer a service of excellence and assure that our guests have a memorable stay. We wait to welcome you back soon – Your Home in Porto!Best Regards,
by A verified traveler
Posted 24 May 2024
Cute little hotel, perfectly presented, great staff, welcome drink, loads of places to eat and drink close by and a lovely walk into town. Perfect.
Comment from Hotel Management
26 May 2024 by Inês Silva - Front Office, Hotel Management
Dear Mr. Peter,Thank you very much for the great review of our hotel. At Hotel Moon & Sun Porto we want to offer a service of excellence and assure that our guests have a memorable stay. We wait to welcome you back soon – Your Home in Porto!Best Regards,
by A verified traveler
Posted 23 May 2024
We'd had difficult day of travel and were gratified by the reception at Moon & Sun. We were given an immediate early check-in and a nice treat as soon as we arrived. They also arranged for an early cab to the airport the following morning.
The room was clean, modern, and well-appointed. Bathroom and shower were excellent.
The hotel is situated in a convenient neighborhood for walking in the city, with many excellent restaurants nearby. We wouldn't hesitate to stay there again if we're ever back in Porto.
Comment from Hotel Management
23 May 2024 by Inês Silva - Front Office, Hotel Management
Dear Mr. Robert,Thank you very much for the great review of our hotel. At Hotel Moon & Sun Porto we want to offer a service of excellence and assure that our guests have a memorable stay. We wait to welcome you back soon – Your Home in Porto!Best Regards,
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
12 Jun 2024 by Front Office, Hotel Management
The Hotel Moon & Sun staff thanks you for your comment!
by A verified traveler
Posted 16 May 2024
Reception seemed uninterested in guests -not welcoming. The rooftop bar was closed all but one night and we were made to feel bad to go up to there for a drink. The shower grout was mildly, but the room overall was very comfortable and clean.
Comment from Hotel Management
20 May 2024 by Inês Silva - Front Office, Hotel Management
Dear Anne,Thank you for the review of our hotel. At Hotel Moon & Sun Porto we want to offer a service of excellence and assure that our guests have a memorable stay. We are sorry to hear about your experience, since the staff is one of our best assets. Regarding the rooftop, it depends on the weather conditions. We hope to welcome you back and provide an even better experience!Best Regards,
by A verified traveler
Posted 15 May 2024
Great location. Close to shopping and restaurants. Great staff.
Comment from Hotel Management
20 May 2024 by Inês Silva - Front Office, Hotel Management
Dear Brian,Thank you very much for the great review of our hotel. At Hotel Moon & Sun Porto we want to offer a service of excellence and assure that our guests have a memorable stay. We wait to welcome you back soon – Your Home in Porto!Best Regards,
by A verified traveler
Posted 14 May 2024
Very convenient, walking distance to all major points of interest. Plenty of restaurant options in the area.
Comment from Hotel Management
20 May 2024 by Inês Silva - Front Office, Hotel Management
Dear Mila,Thank you very much for the great review of our hotel. At Hotel Moon & Sun Porto we want to offer a service of excellence and assure that our guests have a memorable stay. We wait to welcome you back soon – Your Home in Porto!Best Regards,
by A verified traveler
Posted 14 May 2024
Hotel was not accessible to taxis. Also, hotel staff should make sure that they call honest taxi drivers for guests. We were charged 20euros for a trip to the train station, about twice as much as usual.
Comment from Hotel Management
20 May 2024 by Inês Silva - Front Office, Hotel Management
Dear Wayne,Thank you for the review of our hotel. At Hotel Moon & Sun Porto we want to offer a service of excellence and assure that our guests have a memorable stay. We hope to welcome you back and provide an even better experience!Best Regards,
