Ratings based on 216 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Gulf Breeze
Posted 8 Jun 2024
No exaggeration—best hotel experience anywhere in past 30 years. Wow!!!!!!
Beautiful views from outdoor pool; relaxing indoor pool. Phenomenal breakfast buffet—delicious dinners. Unparalleled service
Comment from Hotel Management
14 Jun 2024 by Márcio Leon, Hotel Management
Dear Ms. Elizabeth,Greetings from Porto!Thank you for taking the time to tell us about your experience at Vignette Collection - Casa da Companhia.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Vignette Collection, and if I can be of assistance to you, please contact me directly at the hotel. We are always happy to help.Kind Regards,Guest RelationsCasa da Companhia
by A verified traveler
Posted 29 May 2024
Architecture, interior design quality of bed linen and amazing staff
by A verified traveler
Posted 25 May 2024
What a great location! It's mid-way on the semi-pedestrian Rua das Flores. There's a constant parade in front of the hotel. Restaurants, shopping, buskers in abundance a few feet away. [We ate breakfast nearby instead of in the hotel.] We had dumped our car at the airport. We took an Uber to the hotel, but taking a taxi is better. Cabs have access to Rua das Flores whereas our Uber had to leave us off on a side street instead. If you have much luggage, a taxi is better. Staff was absurdly attentive--learning and using most of our names when we wandered in or out. We loved the small outdoor pool and took breaks there on successive afternoons. You sometimes felt you needed breadcrumbs to follow from your room back to the lobby. A labyrinthe! But the rooms were delightful. We had drinks in the lobby bar and a decent lunch at the hotel restaurant. It was a great cap to our trip to Portugal.
Comment from Hotel Management
29 May 2024 by Márcio Leon, Hotel Management
Dear Mr. Kenneth,Greetings from Porto!Thank you for taking the time to tell us about your experience at Vignette Collection - Casa da Companhia.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are delighted to know that you have had a wonderful experience with us.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Vignette Collection, and if I can be of assistance to you, please contact us directly at the hotel. We are always happy to help.Kind Regards,Guest RelationsCasa da Companhia
by A verified traveler
Posted 9 Apr 2024
This was probably the best hotel I have ever stayed at, and I love nice hotels.
Comment from Hotel Management
14 Apr 2024 by Márcio Leon, Hotel Management
Dear Mr. Robert,Greetings from Porto!Thank you for taking the time to tell us about your experience at Vignette Collection - Casa da Companhia.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Vignette Collection, and if I can be of assistance to you, please do not hesitate to contact the hotel. We are always happy to help.Kind Regards,Guest RelationsCasa da Companhia
by A verified traveler
Posted 8 Apr 2024
Great service and very clean rooms
Comment from Hotel Management
8 Apr 2024 by Marcio Leon, Hotel Management
Dear Mr. Aaron,Greeting from Porto!Thank you for taking the time to tell us about your experience at Vignette Collection - Casa da Companhia.We are very pleased to know that we have been able to meet your expectations and provide you with a wonderful stay.We very much look forward to hosting you soon.If there is anything we may assist you with, please do not hesitate to ask. We are always happy to help.Kind Regards,Guest RelationsCasa da Companhia
by A verified traveler
Posted 1 Apr 2024
Excellent breakfast! Very friendly staff. Free Port tasting a couple of days a week. I loved it.
Comment from Hotel Management
4 Apr 2024 by Márcio Leon , Hotel Management
Dear Ms. Theresa,Greetings from Porto!Thank you for taking the time to tell us about your experience at Vignette Collection - Casa da Companhia.We are absolutely delighted to know that we have been able to provide you with a memorable stay. Your kind words regarding our staff are deeply appreciated, thank you very much.We look forward to hosting you again in the near future.If there is anything else we may assist you with, please do not hesitate to contact us. We are always happy to help Kind RegardsGuest RelationsCasa da Companhia
by A verified traveler
Posted 1 Apr 2024
We had an amazing experience with the hotel location and staff - everyone was so helpful and kind.
Comment from Hotel Management
1 Apr 2024 by Márcio Leon, Hotel Management
Dear Ms. Kristina,Greetings from Porto!Thank you for taking the time to tell us about your experience at the Vignette Collection - Casa da Companhia.Please know that your feedback is extremely valuable to us. We use comments like yours to make continuous changes to our brand and improve the guest experience. We are very pleased to hear that we were able to provide you with an excellent stay. We hope you will give us the opportunity to serve you again in the future.Once again, thank you for choosing Vignette Colleciton, and if I can be of any further assistance to you, please contact us directly at the hotel. We are always happy to help.Best RegardsGuest RelationsCasa da Companhia
by A verified traveler
Posted 29 Mar 2024
Top notch! Everything was perfect. The staff was super. They noticed it was my birthday and sent cake, sparkling wine and a beautiful note. It made my day.
Comment from Hotel Management
1 Apr 2024 by Márcio Leon, Hotel Management
Dear Ms. LaurieGreetings from Porto!Thank you for taking the time to tell us about your experience at Vignette Collection - Casa da Companhia.We are very pleased to know that you have had a wonderful experience at our hotel, thank you for letting us know we have been able to meet your expectations.We would love to host you again in the near future.If there is anything else we may do for you, please do not hesitate to contact the hotel. We are always happy to help.Kind Regards,Guest RelationsCasa da Companhia
by A verified traveler
Posted 24 Mar 2024
Top Notch customer service in a great location. The hotel is in a lovely historic central district.
Comment from Hotel Management
25 Mar 2024 by Márcio Leon, Hotel Management
Dear Mr. Lawrence,Greetings from Porto!Thank you for taking the time to tell us about your experience at Vignette Collection - Casa da Companhia.We are very happy to know that you have had a wonderful stay and that we have been able to meet your expectations. Thank you for sharing.We would love to host you again in the near future.If there is anything else we may assist you with, please contact us at the hote.Kind Regards,Guest RelationsCasa da Companhia
by A verified traveler
Posted 16 Mar 2024
Loved it. Very stylish
Comment from Hotel Management
17 Mar 2024 by Márcio Leon, Hotel Management
Dear Ms. Laurie,Greetings from Porto!Thank you for taking the time to tell us about your experience at the Vignette Collection - Casa da Companhia.We are absolutely delighted to hear that we were able to provide you with a quality stay, thank you for letting us know that we were able to meet your expectations. Our aim is always to ensure that we provide you with a memorable experience.We would love to welcome you back again in the near future.If there is anything else we can do for you, please do not hesitate to contact the hotel. We'll be happy to help.Best Regards,Guest RelationsCasa da Companhia
