Ratings based on 976 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Feb 2024
Absolutamente nada a reclamar sobre o Novotel do aeroporto de Porto Alegre. Sempre minha escolha quando preciso me hospedar na capital. Funcionários extremamente atenciosos e gentis, hotel limpo e moderno, e localização ótima. Recomendo muito.
Comment from Hotel Management
20 Feb 2024 by Novotel Porto Alegre Aeroporto, Hotel Management
Prezada Bibiana,Ficamos felizes que tenha apreciado sua estada e esperamos vê-la novamente em breve.Vamos repassar seus comentários a toda nossa equipe, que trabalha incansavelmente pela sua satisfação. Com os melhores cumprimentos,
by A verified traveler
Posted 27 Jan 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by Novotel Porto Alegre Aeroporto, Hotel Management
Prezado Liam,Ficamos felizes que tenha apreciado sua estada e esperamos vê-lo novamente em breve.Com os melhores cumprimentos,
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
20 Feb 2024 by Novotel Porto Alegre Aeroporto, Hotel Management
Prezado Valdomiro, Ficamos felizes que tenha apreciado sua estada e esperamos vê-lo novamente em breve. Com os melhores cumprimentos,
by A verified traveler
Posted 9 Oct 2023 on Hotels
Comment from Hotel Management
10 Oct 2023 by Novotel Porto Alegre Aeroporto, Hotel Management
Prezado Christyn, Ficamos felizes que tenha apreciado sua estada e esperamos lhe ver novamente em breve. Com os melhores cumprimentos,
by A verified traveler
Posted 1 Oct 2023 on Hotels
The sauna did not stay hot and the spa tub was not warm… the only disappointments of our trip. Otherwise … wonderful!
Comment from Hotel Management
3 Oct 2023 by Novotel Porto Alegre Aeroporto, Hotel Management
Dear,Thank you for reviewing our hotel and sharing your experience with us.We are sorry that we did not meet your expectations, so please accept our most sincere apologies. We will pass on your comments to our team who work tirelessly for your satisfaction.Best regards,
by A verified traveler
Posted 26 Aug 2023 on Hotels
Comment from Hotel Management
29 Aug 2023 by Novotel Porto Alegre Aeroporto, Hotel Management
Prezado Juan, Ficamos felizes que tenha apreciado sua estada e esperamos vê-lo novamente em breve. Com os melhores cumprimentos,Julhiana RauppNovotel Porto Alegre Aeroporto
by A verified traveler
Posted 2 Aug 2023
Always stay here for travelling and will continue to do so.
Comment from Hotel Management
3 Aug 2023 by Team Novotel, Hotel Management
Dear Fernando,We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,TeamNovotel Porto Alegre Aeroporto
by A verified traveler
Posted 23 Jul 2023
I always stay at Novotel whenever I'm flying from/to Porto Alegre and I'm never disappointed. The staff is really polite and helpful, the rooms are comfortable, the shower is very good. I also like their breakfast, but the hot foods are limited (and they serve wieners instead of sausage, a bit weird).
But I love to stay there for a recharge before/after a long flight.
Comment from Hotel Management
25 Jul 2023 by Team Novotel, Hotel Management
Dear,We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive a feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,TeamNovotel Porto Alegre Aeroporto
by A verified traveler
Posted 23 Jul 2023 on Hotels
Comment from Hotel Management
25 Jul 2023 by Novotel Porto Alegre Aeroporto, Hotel Management
Prezado, Ficamos felizes que tenha apreciado sua estada e esperamos vê-lo novamente em breve. Com os melhores cumprimentos,EquipeNovotel Porto Alegre Aeroporto
by A verified traveler
Posted 19 Jul 2023
Really nice and clean
Comment from Hotel Management
21 Jul 2023 by Team Novotel, Hotel Management
Dear ,We very much appreciate your comments regarding your stay at the Novotel Porto Alegre Airport. It is always a pleasure to receive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards.Team,Novotel Porto Alegre Aeroporto
