Ratings based on 853 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 25 Mar 2024
Easy access
Comment from Hotel Management
29 Mar 2024 by Bruna Lira - Gerente Geral. , Hotel Management
Olá EnriqueMuito obrigada pela excelente avaliação ao hotel Ibis Porto Alegre Aeroporto.
by A verified traveler
Posted 25 Mar 2024
Easy access
Comment from Hotel Management
29 Mar 2024 by Bruna Lira - General Manager, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 28 Dec 2023 on Hotels
Comment from Hotel Management
12 Feb 2024 by Bruna Lira - Gerente Geral. , Hotel Management
Olá, muito obrigada pela excelente avaliação ao hotel Ibis Porto Alegre Aeroporto.
by A verified traveler
Posted 27 Aug 2023
Comment from Hotel Management
18 Sep 2023 by Bruna Lira - Gerente Geral. , Hotel Management
Prezado Sr Mauricio, lamentamos muito não ter correspondido suas expectativas.
by A verified traveler
Posted 22 May 2023
muito bom
Comment from Hotel Management
22 May 2023 by Vinícius Taborda - Reservas, Hotel Management
Boa tarde Chester,Agradecemos seu feedback e repassaremos sua avaliação para nossa equipe.Na unidade Ibis Porto Alegre Aeroporto buscamos sempre oferecer o melhor serviço ao cliente. Ficamos felizes que atingimos sua expectativa.Melhores cumprimentos da equipes Ibis Porto Alegre Aeroporto.
by A verified traveler
Posted 11 May 2023
The room is small, expensive and includes nothing
Comment from Hotel Management
16 May 2023 by Bruna Lira - General Manager, Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
by A verified traveler
Posted 7 Dec 2022 on Hotels
by A verified traveler from Fort Collins
Posted 3 Oct 2022 on Orbitz
Convenient hotel next to Porto allegre airport.
Comment from Hotel Management
25 Oct 2022 by Bruna Lira - General Manager, Hotel Management
Dear Guest, FranckThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
by A verified traveler
Only good for overnight stay for flight
Posted 13 Jun 2022 on HotelsNot a 5 star hotel , good for overnight stay for a flight.
Only 2 towels in room , no glasses in bathroom at sink.bad shower .
Comment from Hotel Management
14 Jun 2022 by Bruna Lira - Gerente Geral. , Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of
